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BANJOGUY's avatar
New Contributor

Cannot Sign In to My Webmail

I have not been able to sign in to my Email account for nearly a week.

I have tried to reset my password many times but always get this message at the end of the process  - 'An Error Has Occurred, Please Try Again.'

I either need this problem solved so I can get to my Email's, or I need the three Email addresses that I have closed permanently, and I'll try to start over.


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  • Hello Banjoguy,

    I can assist with this issue. Please email your full name, address, and the link to this thread to

    Thank you,
  • BANJOGUY's avatar
    New Contributor

    Hi Nichole -

    Thanks for your response, but I can't Email the info you suggested because I cannot sign in to my Cox Email account.

    I'm going to create an Email account with Microsoft 'Outlook', and then send the info to