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Cannot_send_mai's avatar
New Contributor

cannot send mail using outlook 2010

I have been using Outlook 2010 with my cox webmail for years.  Last Friday I was not able to send mail from Outlook but able to receive all my mail.  I could log onto my iPhone and send and receive mail just fine and could also send and receive from the mail program on my mac.  I have tried reconfiguring the outgoing account and incoming to imap from POP3. I can no longer receive or send from the POP3 connection but I can receive from the imap connection.  I still cannot send mail from either connection.  It tells me there is an issue with the server connection and to contact my isp provider for help.  I have tried contacting cox several different times and they have not been able to help me but tell me to call Outlook to fix.  Help!!!

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  • Karen_R's avatar
    Former Moderator
    Hello Cannot send mail from Outlook,

    Thank you for contacting Cox Social Media team. Please verify the server information that you're listing in the outgoing server tab. Thanks