Forum Discussion

no_luck's avatar
New Contributor

Cannot see email

I have been trying to sign into my email for 4 days and I cannot. I can sign into my account but I cannot get into email. I tried webchat and they were not able to help me. I called and they were not able to help me. I also never was switched to the new format. Our other accounts work fine. They can sign in and they have the new format. I am not able to see my emails on any computers. I am very frustrated. Please tell me how to fix this soon.

1 Reply

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  • MaryF's avatar
    Former Moderator

    Hello no luck,

    We'd like to take a closer look at the affected email account to see if it has been migrated to the new mail platform.  Please send us an email to with your full name, street address, and a link to this post.  Thanks!