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krsco's avatar
krsco
New Contributor

Cannot access any of my channels

As of this morning, I cannot access any of my channels,  Worked fine last night, but when I turned on the TV this am, I only get reminders that this channel is not available or get static.  This even applies to my broadcast channels.  I have a HD box, but when I tried to reset it, it said to contact Cox operator. Anyone esle having this surprise problem?

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  • cporet's avatar
    cporet
    New Contributor

    Yes. If you have connected the mini box via a splitter, it will work for a short while and then it will stop working. If you aren't using a splitter, try unplugging it and plugging it back in.

  • StephanieS's avatar
    StephanieS
    Moderator
    krsco

    If you're still having trouble getting your channels, please send an email with your full address to: cox.help@cox.com and I can take a look.

    Stephanie S.
    Cox Forums Moderator