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403_forbidden_e
New Contributor

Can not open my e-mail

When I open  Cox.net and log into my account, i click the webmail button and this is what it opens to.  I have tried logging out and starting over and still the same.  I was on my e-mail this morning and it worked fine.  Help please!!

500 Servlet Exception

java.lang.NullPointerException
	at com.cox.app.PageUtils.getPage(PageUtils.java:234)
	at _jsp._variants._cox._lcommon._html._layouts._layout__jsp._jspService(variants/cox/lcommon/html/layouts/layout.jsp:1)
	at com.caucho.jsp.JavaPage.service(JavaPage.java:60)
	at com.caucho.jsp.Page.pageservice(Page.java:570)
	at com.caucho.server.dispatch.PageFilterChain.doFilter(PageFilterChain.java:179)
	at com.caucho.server.webapp.DispatchFilterChain.doFilter(DispatchFilterChain.java:115)
	at com.caucho.server.dispatch.ServletInvocation.service(ServletInvocation.java:229)
	at com.caucho.server.webapp.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:277)
	at com.caucho.server.webapp.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:106)
	at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
	at org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:274)
	at com.openwave.paf.struts.TilesRequestProcessor.doForward(Unknown Source)
	at org.apache.struts.tiles.TilesRequestProcessor.processTilesDefinition(TilesRequestProcessor.java:254)
	at org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:309)
	at com.cox.webedge.CoxRequestProcessor.processForwardConfig(CoxRequestProcessor.java:116)
	at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
	at com.openwave.paf.struts.TilesRequestProcessor.process(Unknown Source)
	at com.openwave.paf.struts.ActionServlet.process(Unknown Source)
	at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:115)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:92)
	at com.caucho.server.dispatch.ServletFilterChain.doFilter(ServletFilterChain.java:106)
	at com.openwave.paf.rswitch.ResourceFilter.doFilter(Unknown Source)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.openwave.paf.filters.CacheFilter.doFilter(Unknown Source)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.openwave.webedge.servlets.AuthFilter.doFilter(AuthFilter.java:354)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.openwave.webedge.servlets.LoggingDataFilter.doFilter(LoggingDataFilter.java:79)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.openwave.paf.filters.CloseFilter.doFilter(Unknown Source)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.openwave.webedge.servlets.MailboxLockFilter.doFilter(MailboxLockFilter.java:50)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.openwave.paf.filters.AvailabilityFilter.doFilter(Unknown Source)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.openwave.webedge.servlets.ContentLengthFilter.doFilter(ContentLengthFilter.java:225)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.openwave.webedge.servlets.EncodingFilter.doFilter(EncodingFilter.java:133)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.cox.servlets.VariantFilter.doFilter(VariantFilter.java:70)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.cox.servlets.CoxActionFilter.forwardOn(CoxActionFilter.java:416)
	at com.cox.servlets.CoxActionFilter.doFilter(CoxActionFilter.java:292)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.cox.servlets.CoxMigrationFilter.doFilter(CoxMigrationFilter.java:280)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.cox.servlets.CoxSiteFilter.doFilter(CoxSiteFilter.java:193)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.caucho.server.security.SecurityFilterChain.doFilter(SecurityFilterChain.java:135)
	at com.caucho.server.cache.CacheFilterChain.doFilter(CacheFilterChain.java:207)
	at com.caucho.server.webapp.WebAppFilterChain.doFilter(WebAppFilterChain.java:173)
	at com.caucho.server.dispatch.ServletInvocation.service(ServletInvocation.java:229)
	at com.caucho.server.hmux.HmuxRequest.handleRequest(HmuxRequest.java:420)
	at com.caucho.server.port.TcpConnection.run(TcpConnection.java:514)
	at com.caucho.util.ThreadPool.runTasks(ThreadPool.java:520)
	at com.caucho.util.ThreadPool.run(ThreadPool.java:442)
	at java.lang.Thread.run(Thread.java:662)

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