Forum Discussion

seejay's avatar
seejay
New Contributor

Caller ID on screen

How do I get caller id to show on my TV when receiving calls? It used to. (Have Contour.)

9 Replies

Replies have been turned off for this discussion
  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @seejay


    Do you also have Cox phone service? If so please check link http://bit.ly/1q0ffcd.

  • seejay's avatar
    seejay
    New Contributor

    I have done this, and notifications were already on. So, I do not understand why it still does not show. Rebooted and tried calling my number, still nothing.

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @seejay

    Please email full-service address and primary name on the account to cox.help@cox.com so we can take a look.



  • xtal's avatar
    xtal
    New Contributor
    My caller ID sometimes shows up 20 minutes late!
  • Bruce's avatar
    Bruce
    Honored Contributor III

    My Cox phone service stopped working altogether.  I guess I could consider it as free call-blocking.

  • LindseyB's avatar
    LindseyB
    Former Moderator

    Bruce, We want to help. Is your phone plugged directly into a phone jack in the wall? Thank you.

     

  • MarkM1's avatar
    MarkM1
    Former Moderator

    Xtal,

    Is this issue happening on the Contour box? Do you have Contour 1 or Contour 2? We may need to check the setup of the feature on the cable box. Please check out the following link for more information on the setup of the feature. http://www.cox.com/residential/support/tv/article.cox?articleId=0da113d0-7282-11e0-cd09-000000000000