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Phone_History_a's avatar
Phone_History_a
New Contributor

Call Duration and Details

Why in 2016 can Cox not show me my phone duration of calls and if the call was answered? My Phone Tools are useless. My calls all show up as "missed" and there is no duration details. How can this be with technology in 2016?

No History or Duration

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  • StephanieA's avatar
    StephanieA
    Former Moderator
    I apologize for the delay response. I will need to trouble shoot your Phone Tools in order to find a resolution. Please email at cox.help@cox.com with a link to this thread and the account details.