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aneeyore's avatar
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Cable shuts off..

Can someone tell me why my cable is always shutting off....this use to happen occasionally but now it every day and sometimes more that once a day....and is usually requires a remote reset...very frustrating...

Thanks, Anne

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  • Hi aneeyore,

    We may need to take a closer look at the account with you and review the signal and history. Are all services affected, and when you say it is shutting off, are you getting any error messages on channels, or a black picture with a no signal message? Does the front panel on the Receiver show the time, or does it appear to change like it is resetting on its own?