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Kurt_myers0369's avatar
Kurt_myers0369
New Contributor

Cable doesn't work, online reset does nothing

Tried multiple boxes.  All display Fr hunt 2 and/or just a 0 with the power light on.  Power cycling and resetting via online tool does nothing.  Phone support has me on hold over 15 minute now.  So frustrating! 

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  • wees41's avatar
    wees41
    Contributor II

    I think that means signal issue or bad hardware

  • StephanieS's avatar
    StephanieS
    Moderator
    Kurt_myers0369

    Please send an email to: cox.help@cox.com so I can take a look. We probably need to get a tech out. Please reference the issue in the email header.

    Stephanie S.
    Cox Forums Support Moderator