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Busnoisman's avatar
Busnoisman
New Contributor

Cable box wont turn on. Showing clock and recording.

Our Contour cable box is not wanting to turn on. Right now it is displaying the correct the time, and it shows that it is recording a show. The remote will not turn it on, nor will pressing the power button on the front of the unit. When I hold the power button down, it shows a power icon that blinks on the display, but nothing happens. 

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  • Busnoisman,

    What model Contour receiver do you have?

  • Busnoisman's avatar
    Busnoisman
    New Contributor

    It says it's a Cisco, 9865HDC . ....We just unplugged it, waited a few minutes, then plugged it back in. It's now showing cnF9 as it's reinitializing. (I assume that's what it's doing. ) I will report back after it's done. 

  • Busnoisman's avatar
    Busnoisman
    New Contributor

    After unplugging the power, waiting a few min, plugging it back in, and waiting for it to reinitialize, it is working fine now.

    Thank you.

  • Busnoisman,

    Thank you for the update. We're glad to see it is working for you since the hard reset.