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Micki614's avatar
Micki614
New Contributor

Bravo TV App

I cannot log into the Bravo app on my iPad. I have uninstalled and reinstalled with no luck. When I go to sign it it gives me a transaction error message. Anyone else having this issue?

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  • Becky's avatar
    Becky
    Moderator
    Hi Micki614,

    We tested the Bravo app on two devices. It appears that there may be an issue with the authentication process between the Bravo app and Cox.com. We've reported this to our TV Everywhere team for investigation.

    We discovered a workaround, however. After you open the Bravo app, go to www.cox.com using your browser of choice. Click on Sign In, enter your Cox Primary User ID and password, and click the Sign In button. You should now be able to play content within the Bravo app. Does this work for you?
  • BrendaH's avatar
    BrendaH
    Former Moderator

    Hi Micki614, 

    Please provide the ios version of the ipad and the bravo app version.

    Brenda 

    Cox Support Forums Moderator