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Channels_offlin's avatar
Channels_offlin
New Contributor

Bravo Sign In Errors

When I try to watch shows on Bravo TV on my tablet, it asks me to log in. When I select Cox as my cable company, I get this error message:

HTTP Status 500 - Internal Error occured while trying to process the request. Transaction ID: 4a5ab048-da890cfb-881681fe-35050166-aae9a733-79 failed.

type Status report

message Internal Error occured while trying to process the request. Transaction ID: 4a5ab048-da890cfb-881681fe-35050166-aae9a733-79 failed.

description The server encountered an internal error (Internal Error occured while trying to process the request. Transaction ID: 4a5ab048-da890cfb-881681fe-35050166-aae9a733-79 failed.) that prevented it from fulfilling this request.

JBossWeb/2.0.0.GA_CP

Bravo

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  • DeeJ1's avatar
    DeeJ1
    Former Moderator

    Hello Channels offline,

    Have you tried clearing your cookies and cache on your tablet?

  • Westcott's avatar
    Westcott
    New Contributor

    I get the same error message all the time when I try to sign into my Cox account on the BravoTV app. It happens right after clicking the Cox logo. I haven't even entered my credentials yet.

  • MaryF's avatar
    MaryF
    Former Moderator

    Channels offline and Westcott,

    Are you able to sign in with your Cox credentials when you go to Bravo TV's website?