Box_not_showing
7 years agoNew Contributor
Box not showing correct time
Our problem started with on demand not working, and has not worked in about a month, problem was "escalted", which generally means Cox will not fix the problem. When resetiing the cable box to see if that would work, our cable box will no longer show the correct time, and will not load the guide information, And we left for Thanksgiving dinner and came back 8 hours later and the problem did not resolve.