Bounced Email notifications (mailbox quota exceeded)
There are basically two problems here.
First I am getting "Bounced email notifications" based on the claim that the mailbox quota is exceeded. It is not constant, I still receive emails but several times a day I get an admin notice.
I have contacted support and the only solution suggested was to clear my browser cache and then to restart the browser. Neither of those solutions have worked. According to support this should not occur because the system is set up to delete old emails after a period of time. And yet, somehow that is not happening, so I continue to randomly get notices of bounced emails.
Thinking I might just be able to go into Cox webmail and delete old emails on my own I tried that, leading to my second and , directly related problem: when I try to check my email via Cox Webmail I get this maddening little animation that runs continually.(see below) And that is all I get. No connection to Cox webmail.
Some of the bounced emails are junk or things I don't really need anyway. But some are critical from friends and business associates that I definitely need to see.