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shah's avatar
shah
New Contributor

Billing issue

I Was having cox internet service and

Added tv and told them there is double play deal for 89.99

and they said no issue.. and when first bill came rate was 112.99

They said oh sorry we may have given you wrong price or rate quote.

Thanks

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  • ReneeG's avatar
    ReneeG
    Former Moderator
    Hi shah,

    We'd be happy to investigate this issue and address your concerns, however, we're unfortunately unable to discuss billing issues in a public technical forum. Please email our team at cox.help@cox.com. Be sure to include your name, complete address, the last four of your SSN, and your issue.