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gerri's avatar
gerri
New Contributor

Audio problem

Has anybody else complained about no audio on Masterpiece ? I taped(DVR) the following :

Call The Midwife on 8 WSBE DSC Saturday 7-29 17 and Saturday 8-5-2017

Death In Paradise 804 WGBX DSC  Saturday 8-5-2017

Grantchester on Masterpiece 1002 WGBG HD  Saturday 7-29-2017

When I settled in to watch these, none of the above had audio !!!!! ????  Very frustrating !

All other stations working just fine.

Thank you

Gerri

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  • ReneeG's avatar
    ReneeG
    Former Moderator
    Hi gerri,

    We're happy to assist. Do you notice if this happens with live program on Masterpiece? I recommend checking the SAP setting through the receiver. Please ensure that this feature is off/disabled. Let us know if this helps.