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- steelerfanNew Contributor
Probably not too helpful, but, how long did you wait? The first time I did this on my Arris I thought it stalled, but I left it for several minutes (got up, left the room, did some other stuff,etc.) and when I came back it was finally loaded. Maybe five minutes or more. I can't imagine why it took so long, but it did. Using Firefox on a PC.
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