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Diane_Fowler's avatar
Diane_Fowler
New Contributor

arris modem

I just upgraded to the new Ultimate Internet. I have ARRIS TG2472. I ran the internet speed download is 54 and upload was like 15. I thought I was suppose to get 300 speed? I reset the modem and still doing the same thing. What do I need to do to correct the speed? Is it working correctly. Thank you for any assist or help.  Elizabeth Fowler

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  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @Diane Fowler

    Please email us at cox.help@cox.com with your account details and we'd be happy to assist you with this.