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Logging_in_to_a's avatar
New Contributor

Apps through cox

anyone else getting a forbidden error when trying to log in to certain tv apps?

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  • StephanieA's avatar
    Former Moderator
    Which apps are you getting this error? What trouble shooting steps, if any, have you tried already?

  • We've had a handful of reports from other customers also experiencing this issue. Uninstall the app from your mobile device and then reinstall it. So far, this seems to have resolved the problem. Please let us know!

  • I have done that quite a few times over the past month and it has not resolved anything. Tried again just now, and im

    still getting the error.

  • So that we can take a closer look at what's happening, please email our team at Include your full name, address, the user ID you are using, and a link to this Forums thread. We'll get to the bottom of this for you!