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William_Cowleuy's avatar
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I set an appointment for 07/06/2016 to upgrade to digital between 3 and 5pm. I got an email on my account saying it was canceled with no reschedule. I check on web page and it say's it's still set and not canceled.

Which is right?

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  • Hi William,

    The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account specific issues, or would like to submit a channel request, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at

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