And again it has started

Question

I am getting really tired of loosing my connection about every 12 hours or so.&nbsp;
Zoom 5370 Modem 16 Channels down and 4 up.&nbsp; The Upstream light on my modem blinks blue and white.&nbsp; half of my downstream channels get nothing but errors.&nbsp; This euipment is ponly about 3 to 4 months old and purchased new.&nbsp; I have had a dozen techs to my house they ran new cable and changed all the connectors, I have no splitters in the cabling either.&nbsp; I talked to one help desk girl who merely rebooted my modem and I told he to call me back on my cell as I have a VOIP System, but no she did not but then again I did not expect her too, long story there.&nbsp;
This is my log file.
Time&nbsp;

&nbsp;Priority&nbsp;
&nbsp;Description&nbsp;

&nbsp;Fri May 19 09:32:23 2017 &nbsp;
&nbsp;Critical (3)&nbsp;
&nbsp;Received Response to Broadcast Maintenance Request, But no Un...&nbsp;

&nbsp;Fri May 19 09:32:04 2017 &nbsp;
&nbsp;Warning (5)&nbsp;
&nbsp;Unicast DSID PSN startup error&nbsp;

&nbsp;Fri May 19 09:31:38 2017 &nbsp;
&nbsp;Warning (5)&nbsp;
&nbsp;Dynamic Range Window violation&nbsp;

&nbsp;Fri May 19 09:31:35 2017 &nbsp;
&nbsp;Notice (6)&nbsp;
&nbsp;TLV-11 - unrecognized OID;CM-MAC=fc:4a:e9:32:3d:d5;CMTS-MAC=0...&nbsp;

&nbsp;Time Not Established&nbsp;
&nbsp;Warning (5)&nbsp;
&nbsp;DHCP WARNING - Non-critical field invalid in response ;CM-MAC...&nbsp;

&nbsp;Time Not Established&nbsp;
&nbsp;Notice (6)&nbsp;
&nbsp;Honoring MDD; IP provisioning mode = IPv4&nbsp;

&nbsp;Thu May 18 20:57:38 2017 &nbsp;
&nbsp;Warning (5)&nbsp;
&nbsp;Dynamic Range Window violation&nbsp;

&nbsp;Thu May 18 20:57:30 2017 &nbsp;
&nbsp;Notice (6)&nbsp;
&nbsp;TLV-11 - unrecognized OID;CM-MAC=fc:4a:e9:32:3d:d5;CMTS-MAC=0...&nbsp;

&nbsp;Time Not Established&nbsp;
&nbsp;Warning (5)&nbsp;
&nbsp;DHCP WARNING - Non-critical field invalid in response ;CM-MAC...&nbsp;

&nbsp;Time Not Established&nbsp;
&nbsp;Notice (6)&nbsp;
&nbsp;Honoring MDD; IP provisioning mode = IPv4&nbsp;

&nbsp;Thu May 18 07:15:02 2017 &nbsp;
&nbsp;Notice (6)&nbsp;
&nbsp;TLV-11 - unrecognized OID;CM-MAC=fc:4a:e9:32:3d:d5;CMTS-MAC=0...&nbsp;

&nbsp;Time Not Established&nbsp;
&nbsp;Warning (5)&nbsp;
&nbsp;DHCP WARNING - Non-critical field invalid in response ;CM-MAC...&nbsp;

&nbsp;Time Not Established&nbsp;
&nbsp;Notice (6)&nbsp;
&nbsp;Honoring MDD; IP provisioning mode = IPv4&nbsp;

&nbsp;Thu May 18 07:14:19 2017 &nbsp;
&nbsp;Critical (3)&nbsp;
&nbsp;Resetting the cable modem due to docsDevResetNow&nbsp;

&nbsp;Thu May 18 01:06:55 2017 &nbsp;
&nbsp;Critical (3)&nbsp;
&nbsp;Started Unicast Maintenance Ranging - No Response received - ...&nbsp;

&nbsp;Wed May 17 06:53:31 2017 &nbsp;
&nbsp;Critical (3)&nbsp;
&nbsp;Received Response to Broadcast Maintenance Request, But no Un...&nbsp;

&nbsp;Wed May 17 06:53:05 2017 &nbsp;
&nbsp;Warning (5)&nbsp;
&nbsp;Unicast DSID PSN startup error&nbsp;

&nbsp;Wed May 17 06:52:42 2017 &nbsp;
&nbsp;Notice (6)&nbsp;
&nbsp;TLV-11 - unrecognized OID;CM-MAC=fc:4a:e9:32:3d:d5;CMTS-MAC=0...&nbsp;

&nbsp;Wed May 17 06:52:42 2017 &nbsp;
&nbsp;Warning (5)&nbsp;
&nbsp;DHCP WARNING - Non-critical field invalid in response ;CM-MAC...&nbsp;

&nbsp;Wed May 17 06:52:38 2017 &nbsp;
&nbsp;Notice (6)&nbsp;
&nbsp;Honoring MDD; IP provisioning mode = IPv4&nbsp;

&nbsp;Wed May 17 06:51:38 2017 &nbsp;
&nbsp;Critical (3)&nbsp;
&nbsp;SYNC Timing Synchronization failure - Failed to acquire QAM/Q...&nbsp;

&nbsp;Wed May 17 06:51:37 2017 &nbsp;
&nbsp;Critical (3)&nbsp;
&nbsp;SYNC Timing Synchronization failure - Failed to acquire FEC f...&nbsp;

&nbsp;Wed May 17 06:51:35 2017 &nbsp;
&nbsp;Notice (6)&nbsp;
&nbsp;TLV-11 - unrecognized OID;CM-MAC=fc:4a:e9:32:3d:d5;CMTS-MAC=0...&nbsp;

&nbsp;Time Not Established&nbsp;
&nbsp;Warning (5)&nbsp;
&nbsp;DHCP WARNING - Non-critical field invalid in response ;CM-MAC...&nbsp;

&nbsp;Time Not Established&nbsp;
&nbsp;Notice (6)&nbsp;
&nbsp;Honoring MDD; IP provisioning mode = IPv4&nbsp;

This is the status:
Startup Procedure

ProcedureStatusComment

Acquire Downstream Channel
837000000 Hz
Locked

Connectivity State
OK
Operational

Boot State
OK
Operational

Configuration File
OK
^1/F19B9150/DEF/001

Security
Enabled
BPI+

Downstream Bonded Channels
ChannelLock StatusModulationChannel IDFrequencyPowerSNRCorrectablesUncorrectables

1
Locked
QAM256
10
837000000 Hz
4.8 dBmV
39.7 dB
0
0

2
Locked
QAM256
9
831000000 Hz
4.5 dBmV
39.6 dB
0
0

3
Locked
QAM256
11
843000000 Hz
4.5 dBmV
39.3 dB
0
0

4
Locked
QAM256
12
849000000 Hz
4.6 dBmV
39.5 dB
0
0

5
Locked
QAM256
13
855000000 Hz
4.5 dBmV
39.4 dB
0
0

6
Locked
QAM256
14
861000000 Hz
4.8 dBmV
39.2 dB
0
0

7
Locked
QAM256
15
867000000 Hz
4.3 dBmV
38.8 dB
0
0

8
Locked
QAM256
16
873000000 Hz
4.4 dBmV
39.0 dB
0
0

9
Locked
QAM256
25
927000000 Hz
4.2 dBmV
38.6 dB
68
332

10
Locked
QAM256
26
933000000 Hz
4.1 dBmV
38.5 dB
75
329

11
Locked
QAM256
27
939000000 Hz
4.0 dBmV
38.5 dB
69
331

12
Locked
QAM256
28
945000000 Hz
4.1 dBmV
38.5 dB
65
334

13
Locked
QAM256
29
951000000 Hz
3.9 dBmV
38.4 dB
56
342

14
Locked
QAM256
30
957000000 Hz
4.0 dBmV
38.5 dB
70
327

15
Locked
QAM256
31
963000000 Hz
4.0 dBmV
38.6 dB
69
331

16
Locked
QAM256
32
969000000 Hz
3.7 dBmV
38.5 dB
69
341

Total CorrectablesTotal Uncorrectables

541
2667

Upstream Bonded Channels
ChannelLock StatusUS Channel TypeChannel IDSymbol RateFrequencyPower

1
Locked
ATDMA
3
5120 Ksym/sec
29800000 Hz
40.6 dBmV

2
Locked
TDMA and ATDMA
1
2560 Ksym/sec
18400000 Hz
37.5 dBmV

3
Locked
ATDMA
2
5120 Ksym/sec
23300000 Hz
39.0 dBmV

4
Locked
ATDMA
4
5120 Ksym/sec
36300000 Hz
41.3 dBmV

CM IP AddressDurationExpires

10.112.0.18
D: 07 H: 00 M: 00 S: 00
Fri May 26 09:31:34 2017

Downstream Frequency Select (in KHz)

It would be nice if Cox would look at their end before saying it is our stuff, I just want it fixed and am getting real tired of it.

chrisl · Answer

@Seer

From the looks of what you have posted it sounds like some sort of signal or equipment related issue.  You could try seeing if the modem works better at a different outlet.  Otherwise email us at cox.help@cox.com and we can see about setting up a technician to come troubleshoot further.

seer · Answer

This has been happening for a couple weeks.&nbsp; I work in IT so I know it is not the outlet, Cox has sent several techs out and they all did the above mentioned things even replacing the cable from the column at the street and now it is happening again.&nbsp; Your tier one support is useless in helping in this matter.
How many times do I need to wait on a tech to come out and just repeat what others have done.&nbsp;

latitias · Answer

Hello Seer,
Have you noticed the Online light on the modem flicker or go out when you experience the connection loss? &nbsp;

seer · Answer

No lights go out as it happens about 2 times a day so for.&nbsp; I have moved the modem to another power outlet and when I tried to login this morning it was down.&nbsp; All lights on the modem on but the Upstream Light was blinking white then blue which means it is trying to bond to an upstream channel.&nbsp; I logged in and this is the log I got before I rebooted it.
StatusConnectionThis page displays information about the connection to the cable network.Startup ProcedureProcedure&nbsp;&nbsp; &nbsp;Status&nbsp;&nbsp; &nbsp;CommentAcquire Downstream Channel&nbsp;&nbsp; &nbsp;843000000 Hz&nbsp;&nbsp; &nbsp;LockedConnectivity State&nbsp;&nbsp; &nbsp;OK&nbsp;&nbsp; &nbsp;OperationalBoot State&nbsp;&nbsp; &nbsp;OK&nbsp;&nbsp; &nbsp;OperationalConfiguration File&nbsp;&nbsp; &nbsp;OK&nbsp;&nbsp; &nbsp;^1/F19B9150/DEF/001Security&nbsp;&nbsp; &nbsp;Enabled&nbsp;&nbsp; &nbsp;BPI+Downstream Bonded ChannelsChannel&nbsp;&nbsp; &nbsp;Lock Status&nbsp;&nbsp; &nbsp;Modulation&nbsp;&nbsp; &nbsp;Channel ID&nbsp;&nbsp; &nbsp;Frequency&nbsp;&nbsp; &nbsp;Power&nbsp;&nbsp; &nbsp;SNR&nbsp;&nbsp; &nbsp;Correctables&nbsp;&nbsp; &nbsp;Uncorrectables1&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;QAM256&nbsp;&nbsp; &nbsp;11&nbsp;&nbsp; &nbsp;843000000 Hz&nbsp;&nbsp; &nbsp;6.0 dBmV&nbsp;&nbsp; &nbsp;39.6 dB&nbsp;&nbsp; &nbsp;0&nbsp;&nbsp; &nbsp;02&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;QAM256&nbsp;&nbsp; &nbsp;9&nbsp;&nbsp; &nbsp;831000000 Hz&nbsp;&nbsp; &nbsp;5.8 dBmV&nbsp;&nbsp; &nbsp;39.8 dB&nbsp;&nbsp; &nbsp;0&nbsp;&nbsp; &nbsp;03&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;QAM256&nbsp;&nbsp; &nbsp;10&nbsp;&nbsp; &nbsp;837000000 Hz&nbsp;&nbsp; &nbsp;6.2 dBmV&nbsp;&nbsp; &nbsp;39.9 dB&nbsp;&nbsp; &nbsp;0&nbsp;&nbsp; &nbsp;04&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;QAM256&nbsp;&nbsp; &nbsp;12&nbsp;&nbsp; &nbsp;849000000 Hz&nbsp;&nbsp; &nbsp;6.1 dBmV&nbsp;&nbsp; &nbsp;39.7 dB&nbsp;&nbsp; &nbsp;0&nbsp;&nbsp; &nbsp;05&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;QAM256&nbsp;&nbsp; &nbsp;13&nbsp;&nbsp; &nbsp;855000000 Hz&nbsp;&nbsp; &nbsp;6.0 dBmV&nbsp;&nbsp; &nbsp;39.6 dB&nbsp;&nbsp; &nbsp;0&nbsp;&nbsp; &nbsp;06&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;QAM256&nbsp;&nbsp; &nbsp;14&nbsp;&nbsp; &nbsp;861000000 Hz&nbsp;&nbsp; &nbsp;6.4 dBmV&nbsp;&nbsp; &nbsp;39.5 dB&nbsp;&nbsp; &nbsp;0&nbsp;&nbsp; &nbsp;07&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;QAM256&nbsp;&nbsp; &nbsp;15&nbsp;&nbsp; &nbsp;867000000 Hz&nbsp;&nbsp; &nbsp;5.8 dBmV&nbsp;&nbsp; &nbsp;39.3 dB&nbsp;&nbsp; &nbsp;0&nbsp;&nbsp; &nbsp;08&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;QAM256&nbsp;&nbsp; &nbsp;16&nbsp;&nbsp; &nbsp;873000000 Hz&nbsp;&nbsp; &nbsp;5.9 dBmV&nbsp;&nbsp; &nbsp;39.3 dB&nbsp;&nbsp; &nbsp;2&nbsp;&nbsp; &nbsp;09&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;QAM256&nbsp;&nbsp; &nbsp;25&nbsp;&nbsp; &nbsp;927000000 Hz&nbsp;&nbsp; &nbsp;6.1 dBmV&nbsp;&nbsp; &nbsp;39.1 dB&nbsp;&nbsp; &nbsp;277&nbsp;&nbsp; &nbsp;131710&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;QAM256&nbsp;&nbsp; &nbsp;26&nbsp;&nbsp; &nbsp;933000000 Hz&nbsp;&nbsp; &nbsp;6.1 dBmV&nbsp;&nbsp; &nbsp;39.0 dB&nbsp;&nbsp; &nbsp;163&nbsp;&nbsp; &nbsp;103311&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;QAM256&nbsp;&nbsp; &nbsp;27&nbsp;&nbsp; &nbsp;939000000 Hz&nbsp;&nbsp; &nbsp;6.0 dBmV&nbsp;&nbsp; &nbsp;39.0 dB&nbsp;&nbsp; &nbsp;203&nbsp;&nbsp; &nbsp;99112&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;QAM256&nbsp;&nbsp; &nbsp;28&nbsp;&nbsp; &nbsp;945000000 Hz&nbsp;&nbsp; &nbsp;6.2 dBmV&nbsp;&nbsp; &nbsp;39.1 dB&nbsp;&nbsp; &nbsp;185&nbsp;&nbsp; &nbsp;101513&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;QAM256&nbsp;&nbsp; &nbsp;29&nbsp;&nbsp; &nbsp;951000000 Hz&nbsp;&nbsp; &nbsp;6.0 dBmV&nbsp;&nbsp; &nbsp;39.0 dB&nbsp;&nbsp; &nbsp;273&nbsp;&nbsp; &nbsp;131114&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;QAM256&nbsp;&nbsp; &nbsp;30&nbsp;&nbsp; &nbsp;957000000 Hz&nbsp;&nbsp; &nbsp;6.1 dBmV&nbsp;&nbsp; &nbsp;39.1 dB&nbsp;&nbsp; &nbsp;180&nbsp;&nbsp; &nbsp;101615&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;QAM256&nbsp;&nbsp; &nbsp;31&nbsp;&nbsp; &nbsp;963000000 Hz&nbsp;&nbsp; &nbsp;6.0 dBmV&nbsp;&nbsp; &nbsp;39.1 dB&nbsp;&nbsp; &nbsp;195&nbsp;&nbsp; &nbsp;99616&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;QAM256&nbsp;&nbsp; &nbsp;32&nbsp;&nbsp; &nbsp;969000000 Hz&nbsp;&nbsp; &nbsp;5.9 dBmV&nbsp;&nbsp; &nbsp;39.1 dB&nbsp;&nbsp; &nbsp;358&nbsp;&nbsp; &nbsp;1328Total Correctables&nbsp;&nbsp; &nbsp;Total Uncorrectables1836&nbsp;&nbsp; &nbsp;9007Upstream Bonded ChannelsChannel&nbsp;&nbsp; &nbsp;Lock Status&nbsp;&nbsp; &nbsp;US Channel Type&nbsp;&nbsp; &nbsp;Channel ID&nbsp;&nbsp; &nbsp;Symbol Rate&nbsp;&nbsp; &nbsp;Frequency&nbsp;&nbsp; &nbsp;Power1&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;ATDMA&nbsp;&nbsp; &nbsp;2&nbsp;&nbsp; &nbsp;5120 Ksym/sec&nbsp;&nbsp; &nbsp;23300000 Hz&nbsp;&nbsp; &nbsp;36.9 dBmV2&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;TDMA and ATDMA&nbsp;&nbsp; &nbsp;1&nbsp;&nbsp; &nbsp;2560 Ksym/sec&nbsp;&nbsp; &nbsp;18400000 Hz&nbsp;&nbsp; &nbsp;36.9 dBmV3&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;ATDMA&nbsp;&nbsp; &nbsp;3&nbsp;&nbsp; &nbsp;5120 Ksym/sec&nbsp;&nbsp; &nbsp;29800000 Hz&nbsp;&nbsp; &nbsp;39.4 dBmV4&nbsp;&nbsp; &nbsp;Locked&nbsp;&nbsp; &nbsp;ATDMA&nbsp;&nbsp; &nbsp;4&nbsp;&nbsp; &nbsp;5120 Ksym/sec&nbsp;&nbsp; &nbsp;36300000 Hz&nbsp;&nbsp; &nbsp;39.5 dBmVCM IP Address&nbsp;&nbsp; &nbsp;Duration&nbsp;&nbsp; &nbsp;Expires10.112.0.18&nbsp;&nbsp; &nbsp;D: 07 H: 00 M: 00 S: 00&nbsp;&nbsp; &nbsp;Sun May 28 09:48:57 2017 Time &nbsp;&nbsp; &nbsp; Priority &nbsp;&nbsp; &nbsp; Description &nbsp;Sun May 21 09:49:46 2017 &nbsp;&nbsp;&nbsp; &nbsp; Critical (3) &nbsp;&nbsp; &nbsp; Received Response to Broadcast Maintenance Request, But no Un... &nbsp;Sun May 21 09:49:06 2017 &nbsp;&nbsp;&nbsp; &nbsp; Warning (5) &nbsp;&nbsp; &nbsp; Dynamic Range Window violation &nbsp;Sun May 21 09:48:58 2017 &nbsp;&nbsp;&nbsp; &nbsp; Notice (6) &nbsp;&nbsp; &nbsp; TLV-11 - unrecognized OID;CM-MAC=fc:4a:e9:32:3d:d5;CMTS-MAC=0... &nbsp;Time Not Established &nbsp;&nbsp; &nbsp; Warning (5) &nbsp;&nbsp; &nbsp; DHCP WARNING - Non-critical field invalid in response ;CM-MAC... &nbsp;Time Not Established &nbsp;&nbsp; &nbsp; Notice (6) &nbsp;&nbsp; &nbsp; Honoring MDD; IP provisioning mode = IPv4 &nbsp;Sun May 21 06:02:48 2017 &nbsp;&nbsp;&nbsp; &nbsp; Critical (3) &nbsp;&nbsp; &nbsp; Received Response to Broadcast Maintenance Request, But no Un... &nbsp;Sun May 21 06:01:59 2017 &nbsp;&nbsp;&nbsp; &nbsp; Notice (6) &nbsp;&nbsp; &nbsp; TLV-11 - unrecognized OID;CM-MAC=fc:4a:e9:32:3d:d5;CMTS-MAC=0... &nbsp;Sun May 21 06:01:59 2017 &nbsp;&nbsp;&nbsp; &nbsp; Warning (5) &nbsp;&nbsp; &nbsp; DHCP WARNING - Non-critical field invalid in response ;CM-MAC... &nbsp;Sun May 21 06:01:57 2017 &nbsp;&nbsp;&nbsp; &nbsp; Notice (6) &nbsp;&nbsp; &nbsp; Honoring MDD; IP provisioning mode = IPv4 &nbsp;Sun May 21 06:01:37 2017 &nbsp;&nbsp;&nbsp; &nbsp; Notice (6) &nbsp;&nbsp; &nbsp; TLV-11 - unrecognized OID;CM-MAC=fc:4a:e9:32:3d:d5;CMTS-MAC=0... &nbsp;Time Not Established &nbsp;&nbsp; &nbsp; Warning (5) &nbsp;&nbsp; &nbsp; DHCP WARNING - Non-critical field invalid in response ;CM-MAC... &nbsp;Time Not Established &nbsp;&nbsp; &nbsp; Notice (6) &nbsp;&nbsp; &nbsp; Honoring MDD; IP provisioning m
This is a zoom 5370 modem purchased in January as well as a new router.

seer · Answer

One of the things I have noticed is after a hard reset to both my Modem and Router all lights on the Modem are solid like they should be.&nbsp;

Forum Discussion

And again it has started

10 Replies

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Internet connectivity frustrations

	Priority	Description
Fri May 19 09:32:23 2017	Critical (3)	Received Response to Broadcast Maintenance Request, But no Un...
Fri May 19 09:32:04 2017	Warning (5)	Unicast DSID PSN startup error
Fri May 19 09:31:38 2017	Warning (5)	Dynamic Range Window violation
Fri May 19 09:31:35 2017	Notice (6)	TLV-11 - unrecognized OID;CM-MAC=fc:4a:e9:32:3d:d5;CMTS-MAC=0...
Time Not Established	Warning (5)	DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established	Notice (6)	Honoring MDD; IP provisioning mode = IPv4
Thu May 18 20:57:38 2017	Warning (5)	Dynamic Range Window violation
Thu May 18 20:57:30 2017	Notice (6)	TLV-11 - unrecognized OID;CM-MAC=fc:4a:e9:32:3d:d5;CMTS-MAC=0...
Time Not Established	Warning (5)	DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established	Notice (6)	Honoring MDD; IP provisioning mode = IPv4
Thu May 18 07:15:02 2017	Notice (6)	TLV-11 - unrecognized OID;CM-MAC=fc:4a:e9:32:3d:d5;CMTS-MAC=0...
Time Not Established	Warning (5)	DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established	Notice (6)	Honoring MDD; IP provisioning mode = IPv4
Thu May 18 07:14:19 2017	Critical (3)	Resetting the cable modem due to docsDevResetNow
Thu May 18 01:06:55 2017	Critical (3)	Started Unicast Maintenance Ranging - No Response received - ...
Wed May 17 06:53:31 2017	Critical (3)	Received Response to Broadcast Maintenance Request, But no Un...
Wed May 17 06:53:05 2017	Warning (5)	Unicast DSID PSN startup error
Wed May 17 06:52:42 2017	Notice (6)	TLV-11 - unrecognized OID;CM-MAC=fc:4a:e9:32:3d:d5;CMTS-MAC=0...
Wed May 17 06:52:42 2017	Warning (5)	DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Wed May 17 06:52:38 2017	Notice (6)	Honoring MDD; IP provisioning mode = IPv4
Wed May 17 06:51:38 2017	Critical (3)	SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Wed May 17 06:51:37 2017	Critical (3)	SYNC Timing Synchronization failure - Failed to acquire FEC f...
Wed May 17 06:51:35 2017	Notice (6)	TLV-11 - unrecognized OID;CM-MAC=fc:4a:e9:32:3d:d5;CMTS-MAC=0...
Time Not Established	Warning (5)	DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established	Notice (6)	Honoring MDD; IP provisioning mode = IPv4


Procedure	Status	Comment
Acquire Downstream Channel	837000000 Hz	Locked
Connectivity State	OK	Operational
Boot State	OK	Operational
Configuration File	OK	^1/F19B9150/DEF/001
Security	Enabled	BPI+

Downstream Bonded Channels
Channel	Lock Status	Modulation	Channel ID	Frequency	Power	SNR	Correctables	Uncorrectables
1	Locked	QAM256	10	837000000 Hz	4.8 dBmV	39.7 dB	0	0
2	Locked	QAM256	9	831000000 Hz	4.5 dBmV	39.6 dB	0	0
3	Locked	QAM256	11	843000000 Hz	4.5 dBmV	39.3 dB	0	0
4	Locked	QAM256	12	849000000 Hz	4.6 dBmV	39.5 dB	0	0
5	Locked	QAM256	13	855000000 Hz	4.5 dBmV	39.4 dB	0	0
6	Locked	QAM256	14	861000000 Hz	4.8 dBmV	39.2 dB	0	0
7	Locked	QAM256	15	867000000 Hz	4.3 dBmV	38.8 dB	0	0
8	Locked	QAM256	16	873000000 Hz	4.4 dBmV	39.0 dB	0	0
9	Locked	QAM256	25	927000000 Hz	4.2 dBmV	38.6 dB	68	332
10	Locked	QAM256	26	933000000 Hz	4.1 dBmV	38.5 dB	75	329
11	Locked	QAM256	27	939000000 Hz	4.0 dBmV	38.5 dB	69	331
12	Locked	QAM256	28	945000000 Hz	4.1 dBmV	38.5 dB	65	334
13	Locked	QAM256	29	951000000 Hz	3.9 dBmV	38.4 dB	56	342
14	Locked	QAM256	30	957000000 Hz	4.0 dBmV	38.5 dB	70	327
15	Locked	QAM256	31	963000000 Hz	4.0 dBmV	38.6 dB	69	331
16	Locked	QAM256	32	969000000 Hz	3.7 dBmV	38.5 dB	69	341

Upstream Bonded Channels
Channel	Lock Status	US Channel Type	Channel ID	Symbol Rate	Frequency	Power
1	Locked	ATDMA	3	5120 Ksym/sec	29800000 Hz	40.6 dBmV
2	Locked	TDMA and ATDMA	1	2560 Ksym/sec	18400000 Hz	37.5 dBmV
3	Locked	ATDMA	2	5120 Ksym/sec	23300000 Hz	39.0 dBmV
4	Locked	ATDMA	4	5120 Ksym/sec	36300000 Hz	41.3 dBmV