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AZArmyGolfer's avatar
New Contributor

A&E Channels Streaming

I cannot get A&E channels to stream.  I have them as part of my cable package.  I contacted them and they suggested the problem is on my provider's (Cox) end.  I clear my browser data, go to History or A&E, select an episode to stream, I log into my Cox account and then the message ! User not Authorized Error results.  I've tried Chrome, Firefox, Opera, and Edge on two different computers with the same result.

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  • wees41's avatar
    Contributor II

    how many cox email addresses do you have?  I just tried it and it works make sure you use the primary email address

  • ReneeG's avatar
    Former Moderator
    Hi AZArmyGolfer,

    Are you getting this error message with certain or all programs you attempt to access via A&E online? So that we can review the account from our end, please send us an email to with your full name, service address, the last four of your SSN, and the user ID you're using to sign in with.

  • WOW!  Just sent the info and the email bounced, 

    Delivery has failed to these recipients or groups:
    The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.

    The following organization rejected your message:


  • AZArmyGolfer,

    Please send specifically to as the address in your error message is not the address to reach the forum moderators.