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Campbell's avatar
Campbell
New Contributor

Account # 501-8501-*********

Today, I received three (3) identical notices informing me my account had been paid.

These notices appeared proper as for the account mentioned, however, I can not explain why I received three messages.

I assume your computer has generated three notices instead of one.

Please look into this and let me know what, if anything, you have done about this.

Thank you.

Wade Brorby.    b*****@cox.net

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  • ReneeG's avatar
    ReneeG
    Former Moderator
    Hi Campbell,

    We removed certain parts of this post to protect your privacy. We're happy to investigate this matter for you, however, we are unable to discuss account specifics on a public technical forum. Please send our team an email to cox.help@cox.com and include the link to this post so that we can assist.