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TIForeman's avatar
TIForeman
New Contributor

Accidentally blocked last number called

The other day I was using the selective calling feature to block some numbers that call repeatedly.  When doing so, I'm afraid I may have accidentally blocked my father-in-law's number.  He was the last number that had called me when I was setting it up and I'm not sure, but I may have accidentally blocked it with the block last number that called feature.  He called this morning and it acted like the other blocked numbers that I did add on purpose where it shows up on the bottom of my TV and doesn't ring on the phone or show up on the caller ID like the 7 numbers that I did block do.

I went into the feature to check the numbers that have been blocked and his number is not one of the 7 numbers listed.

If I accidentally blocked him by using the block last number that called feature, would his number appear with the other 7 numbers that I did intentionally block?  If not because I may have accidentally done the block last number that called feature, then how would I go about unblocking his number but leaving the 7 numbers blocked that I did intentionally block?

I hope this makes sense.

block last number called
selective call blocking
selective phone features

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  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @ TIForeman

    Please check this link http://bit.ly/1v1MU2j and let us know if it helps.


  • TIForeman's avatar
    TIForeman
    New Contributor

    Yeah, I've already read that before coming here.  The problem is that it appears that his number is being treated like it's on the rejection list, but it's not on the rejection list.  I've listened to all 7 numbers on my rejection list and his phone number is not on there.  Therefore, I was curious if accidentally putting the last number called on the rejection list would result in the phone number being blocked even when it's not on the list of numbers being rejected.

  • StephanieA's avatar
    StephanieA
    Former Moderator
    We can submit a ticket to have the feature checked in the switch. Please email us at cox.help@cox.com with the account details, your father-in-law's number, and a link to this thread.