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Mike56's avatar
Mike56
New Contributor
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2 Subscriptions Needed?

If I get an apartment in another State (Nevada) that has Cox, do I have to get an entire new subscription from Cox for that State or will the Kansas one I have work? I was hoping I would just need to pay rental for an HD box in Nevada.
  • chris_c21's avatar
    chris_c21

    Each account is tied to a service address, so yes you'd need a 2nd account for Nevada. If you bought the house right next to yours in Kansas, you would need a 2nd account because the street address is different.

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  • chris_c21's avatar
    chris_c21
    Contributor III

    Each account is tied to a service address, so yes you'd need a 2nd account for Nevada. If you bought the house right next to yours in Kansas, you would need a 2nd account because the street address is different.

  • BrianM's avatar
    BrianM
    Moderator

    chris_c21 is correct. You would need another account in this instance. You would also need new hardware as well as each state/system has their own inventory of equipment.

    Brian
    Cox Support Forums Moderator

  • Mike56's avatar
    Mike56
    New Contributor

    Thanks, I figured that was the answer, just wanted to make sure.