Forum Discussion

yukonjck's avatar
yukonjck
New Contributor

1064 Angels Baseball issues

For at least three years running FSW Angels broadcasts have been issues for Cox. Wife records every game all season long. 80% of the time she can't watch a full broadcast on the satellite boxes. When the satellites work, more than half the time some failure will occur; screen freeze, incomplete and unrecoverable playback, pixel/picture issues, etc. etc. Another 20% of the time the main Contour DVR box will have the same issues on playback.

 Just recorded a spring training game and again, same BS. I've reported this same problem every year and most recently was told it was an Angels Broadcasting problem?!? Is that right?!? Someone explain that to me.

4 Replies

Sort By
Most LikedOldestNewest
Replies have been turned off for this discussion
  • ColleenD's avatar
    ColleenD
    Moderator
    yukonjck,

    Do you have this problem with other recordings made on this channel? What about other recordings made on other channels? Please also let me know if you ever see freezing or tiling when viewing live TV.

  • yukonjck's avatar
    yukonjck
    New Contributor

    Haven't tried other recording but we will. On this channel we also see freezing, pixilation, etc. Trying to watch a recording results in a frozen "Loading" screen.

    DVR has been replaced multiple times.

  • yukonjck's avatar
    yukonjck
    New Contributor

    And yes, live TV also freezes, pixilation issues, etc.

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @ yukonjck

    Please email full address and primary name on the account to cox.help@cox.com so we can take a closer look.