Forum Discussion

Oneilwith2Ls's avatar
Oneilwith2Ls
New Contributor
7 months ago

Panoramic Wifi App No Longer Sending Alerts

I've got Panoramic Wifi Gateway and I use the Panoramic Gateway App to help manage my home network. The app was working fine until recently. Now it no longer sends alerts/push messages to let me know when a new device connects to my network. I've deleted and reinstalled the app. I have Advanced Security enabled. Am I missing a step to activate notifications? 

1 Reply

Sort By
  • MichaelJ's avatar
    MichaelJ
    Moderator
    7 months ago

    Hi Oneilwith2Ls,

     

    Here is information that may prove to be useful in setting up alerts: https://www.cox.com/residential/internet/learn/advanced-security.html

     

    HOW TO SET UP NOTIFICATIONS

    1. Log into the Panoramic Wifi app.
    2. Tap profile icon in the top left corner.
    3. Under the Notifications section, tap Notification Preferences.
    4. Check the box next to Network Access to get app notifications about changes in wifi settings that may impact your home wifi network.

    I hope this helps,