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ahaenisch's avatar
ahaenisch
New Contributor

Can't connect to https://wifi.cox.com on Amazon HD8 tablet. Screen says to use Chrome or Firefox (not applicable to tablet). Worked "forever" to find out what devices were connected prior to this problem..

Can't connect to https://wifi.cox.com on Amazon HD8 tablet. Screen says to use Chrome or Firefox (not applicable to tablet). Worked "forever" to find out what devices were connected prior to this problem..

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  • Allan's avatar
    Allan
    Moderator
    Hello, Please make sure that your device is updated and power cycle the device. Please let us know i there is any change. -Allan, Cox Support Forums Moderator.
    • ahaenisch's avatar
      ahaenisch
      New Contributor

      Yes I have done this repeatedly.  This problem exists on multiple generations of Amazon Fire HD8 tablets (6th 7th and 8th generations).  When I launch wifi.cox.com on the Amazon tablet browser it takes me to wifi.cox.com/unsupported-browser.html.  Solution?

      • Allan's avatar
        Allan
        Moderator
        Hello. Are you able to access the website at cox.com directly? -Allan, Cox Support Forums Moderator.