Starting 2/9 I experienced huge bandwidth spikes. >250GB per day! Since this happened twice, I disconnected all devices on 2/13 before noon and yet had 290GB consumption on that day - which was crazy for just thermostats and ring doorbell. Not knowing the reason, I disconnected the Cox provided cyli

It’s amazing how consistent Cox is when it comes to being down or having issues. More often than not, the connectivity is absolutely awful and inconsistent constantly dropping. 3/4 days of the week, it’s down or loses network. How does that even work? I pay 150$ a month for a service as consistent a

Constant Blackouts. DAILY. I have had 3 visits to my house to correct the problem. Have had false service performed at least twice. YOUR equipment is the problem and you want to charge me to fix it. Cox is evolving into an inconvenience daily and the cost is ridiculous for this type of service.

I am trying to find out when my outside drop is going to be to my house. I signed up signed up for services In December 9th. the call center said wo is proessing.

Users (or at least this user) are no longer able to change their wifi name/password through the default gateway website (192.168.0.1) and it now requires users to download the Cox Panoramic Wifi app to edit those details. This is mildly frustrating as being able to change wifi details through the de

Is it reasonable at 300 dollars a month to have 6 outages in 13 days??? Just curious. ▼ Spoiler

My parents have a Contour Xi6 receiver - their only cable box. Every other day or so, the screen goes black for 30 seconds and then comes back to life. I've tried another HDMI cable and it didn't help. Their setup is very simple. Coax comes in from outside straight into the back of their Technicolor

As a long time customer, I am disappointed that my only option is to put up with terrible internet service. I experience frequent outages and slow internet speeds.

Descriptions for Olympics On Demand programming include the outcomes. If you're watching an event that occurred live at oh dark-thirty or later this morning for the first time On Demand, be careful you don't read the detailed descriptions first. Cox, you probably have no control over this, but if yo

My local Cox cable service in Orange County, CA broadcast Super Bowl LX on NBC 4 entirely in Spanish, even though the commercials were in English. This was not a SAP or TV setting issue. I checked and re-checked all language and SAP options, reset my cable box, and tried alternate NBC channels (incl

Wasted over 2 hours trying to get help from a live agent with my bill, however I was treated like garbage and given absolutely No help! On top of that the live agent ended the call with me before I could even finish my sentence!! I spend a fortune every month with COX and am treated like Garbage ! a

I have time off from work and all I want to do is use the Internet to enjoy my time away from work. The constant outages are extremely frustrating. I have proof as well. Living metropolitan area of Phoenix AZ Cox is the only high speed ISP. I would have switched years ago if they did not have a mono

Anyone else having issues right now with WiFi in Norfolk or Virginia Beach?

Raise my bill every month cause they want me to upgrade I wish I didn’t have to use them this company sucks

No internet no wifi no customer service

Titles says it all but I live in 100+ resident Condo building in Northern Virginia and Cox is our only currently available internet provider. These outages have been occurring with increasing frequency over the past 3 months. Is there something being done to address this long term? If not I'm going

I currently have Cox Internet with the Panoramic Gateway and Cloud DVR service. I use an XG2 as my TV box, and it has always been horribly slow to interact with. I don't use it that much, and lately, when I switch to it on my TV, it is sometimes coming up with a black screen, and I have to reboot it

In San Diego with Cox internet intermittent this week…cutout now. Frustrating I troubleshoot my side knowing it on Cox, but their app says “No known issue.” You know internet is out, just post on your app. And what’s going on in San Diego that Internet is out…there’s been no rain or snow. yeah, yeah

Doesn’t let me go into my wifi on the cox app. Troubleshooted it and says everything is good. It doesn’t let me go into the cox Panasonic wifi app either after signing in. Also my wifi has been trash what’s going on the last couple days?

I am a long‑time Cox customer writing to formally complain about Cox Mobile’s refusal to unlock multiple phones on my account despite those devices meeting the unlocking criteria that were in effect at the time of purchase. In 2024, I purchased two phones on a device payment plan financed through Ci