Official

Accepted

Unanswered

Search Results (34.2K)

Most Recent
Selected Most Recent

Still day 3 update on the node problem

Quick 2 hour update , the “ planned maintenance “ was a fake maintenance it was just to make it seem that they were fixing a issue but no they haven’t so they haven’t fix it , very disappointing

Discussions

9

1

0

Day 3 of asking them to fix the node

hopefully the “planned maintenance “ helps the node to not lag me out of gaming with the crew can’t be paying money for a issue yall could easily fix

Discussions

8

0

0

Internet

Unexpected death I need to extend June’s bill until the end of June 2026 without my service is being interrupted and I will make June‘s payment

Discussions

10

1

0

Email address to send in copies of my chat with live rep

After years of mixed reliability and service, constant pricing increases, I have decided to leave Cox, we have been with Cox over 30 years. I tried to simply cancel using online chat. I talked with a live agent, who as absolutely terrible. This individual kept me in chat for 24 minutes, simply to ca

Discussions

11

1

0

Accepted Solution

Day 2 of asking cox to fix the node

Day 2 of asking yall to fix the node can’t enjoy gaming at all so please

Discussions

11

1

0

WiFi out for the next 4 hours

Notice from cox cable saying WiFi out until 6:25pm , that is 4 hours from now. It is expensive paying for WiFi. Will cox prorate my bill and give me a discount? I’m paying for a service I am currently not getting.

Discussions

15

1

0

Internet Services Down

Any updates on restoring services in Salina KS?

Discussions

13

1

0

FED UP with customer service

Switching to cox mobile was the worst decision I made. Had AT&T for years with ZERO issues, switched because it was supposed to be cheaper to bundle mobile and internet. the took both my phones but have only credited my account for one trade in and after almost 10 months of back and forth and empty

Discussions

16

1

0

Why are certain episodes of Ancient Aliens History Channel now being charged for and others are not?

Why are certain episodes of Ancient Aliens History Channel now being charged for and others are not? Example Season 13 Episode 1.

Discussions

15

2

0

Notice of unreturned equipment

I am a first time COX user. I had a router and 2 cable boxes installed on May 23rd. I keep getting notifications that I need to return my router or I will be charge. The router number in question doesn’t even match the one that was installed in my home. I have not been able to get a live person to h

Discussions

25

2

0

Internet

WiFi will not connect with the tv doesn’t recognize my account

Discussions

39

2

0

cox mobile is rip off and customer service is rude

Who has Cox Mobile and do you like it or don't you like it?

Discussions

20

1

0

3 days to get a tech

Is three days a proper response time for tech to respond to an outage at my house? Go thru troubleshooting and no outage in my area. Modem powers. Boots and then goes into flashing green and stays there.

Discussions

22

2

0

Network outage 7 days in a row

Experiencing internet outages due to “network issues in my area” 7 days in a row. Cox technical support can’t give me straight answer as to what is happening. Worst service Ive ever had.

Discussions

33

3

Cox App Technical Difficulties

Hi I have a iPhone 15 Pro with 30+gb of storage iOS 26.5. I have the most recent up to date Cox App(3.67.0) and everytime I log into the app I get the error that there is technical difficulties. I can open the app just fine but doing anything other than going to "Account" or "Support" tabs on the mo

Discussions

21

1

0

If I made a payment for $133.52 & the bill was $118 I made a payment for $133.52 doesnt that cover the bill? An agent is stating otherwise

I made a payment for $133.52 & the bill was $118 doesn't that cover my bill? I have a cox agent in the chat stating otherwise

Discussions

34

2

0

Another outage

Once again, our Internet and tv service is out! This is the worst cable service I’ve ever had!

Discussions

28

1

0

Daily Internet outages

I swear every single day, my Internet goes out for like 5 to 10 minutes every hour. It takes about 30 minutes talking to a live agent just to get a two dollar credit to my account. It’s driving me insane I am about to switch Internet companies. Is anyone else having this issue

Discussions

31

3

Connection issues

i pay almost $150 a month for internet and it never works. My phone runs faster, calls run smoother using regular phone data and WiFi off. I’m genuinely getting frustrated. Why pay for WiFi if it never works. Cox sucks.

Discussions

42

2

0

i want change fro home phone to esim

i want change from home phone to esim

Discussions

13

1

0