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Still day 3 update on the node problem
Quick 2 hour update , the “ planned maintenance “ was a fake maintenance it was just to make it seem that they were fixing a issue but no they haven’t so they haven’t fix it , very disappointing
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Internet
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Day 3 of asking them to fix the node
hopefully the “planned maintenance “ helps the node to not lag me out of gaming with the crew can’t be paying money for a issue yall could easily fix
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Internet
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Internet
Unexpected death I need to extend June’s bill until the end of June 2026 without my service is being interrupted and I will make June‘s payment
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Internet
10
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Email address to send in copies of my chat with live rep
After years of mixed reliability and service, constant pricing increases, I have decided to leave Cox, we have been with Cox over 30 years. I tried to simply cancel using online chat. I talked with a live agent, who as absolutely terrible. This individual kept me in chat for 24 minutes, simply to ca
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Internet
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Accepted Solution
Day 2 of asking cox to fix the node
Day 2 of asking yall to fix the node can’t enjoy gaming at all so please
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Internet
11
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WiFi out for the next 4 hours
Notice from cox cable saying WiFi out until 6:25pm , that is 4 hours from now. It is expensive paying for WiFi. Will cox prorate my bill and give me a discount? I’m paying for a service I am currently not getting.
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Internet
15
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FED UP with customer service
Switching to cox mobile was the worst decision I made. Had AT&T for years with ZERO issues, switched because it was supposed to be cheaper to bundle mobile and internet. the took both my phones but have only credited my account for one trade in and after almost 10 months of back and forth and empty
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Cox Mobile
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Why are certain episodes of Ancient Aliens History Channel now being charged for and others are not?
Why are certain episodes of Ancient Aliens History Channel now being charged for and others are not? Example Season 13 Episode 1.
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TV
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Notice of unreturned equipment
I am a first time COX user. I had a router and 2 cable boxes installed on May 23rd. I keep getting notifications that I need to return my router or I will be charge. The router number in question doesn’t even match the one that was installed in my home. I have not been able to get a live person to h
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Internet
25
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cox mobile is rip off and customer service is rude
Who has Cox Mobile and do you like it or don't you like it?
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Cox Mobile
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3 days to get a tech
Is three days a proper response time for tech to respond to an outage at my house? Go thru troubleshooting and no outage in my area. Modem powers. Boots and then goes into flashing green and stays there.
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Internet
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Network outage 7 days in a row
Experiencing internet outages due to “network issues in my area” 7 days in a row. Cox technical support can’t give me straight answer as to what is happening. Worst service Ive ever had.
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Internet
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Cox App Technical Difficulties
Hi I have a iPhone 15 Pro with 30+gb of storage iOS 26.5. I have the most recent up to date Cox App(3.67.0) and everytime I log into the app I get the error that there is technical difficulties. I can open the app just fine but doing anything other than going to "Account" or "Support" tabs on the mo
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Apps
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If I made a payment for $133.52 & the bill was $118 I made a payment for $133.52 doesnt that cover the bill? An agent is stating otherwise
I made a payment for $133.52 & the bill was $118 doesn't that cover my bill? I have a cox agent in the chat stating otherwise
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Phone
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Another outage
Once again, our Internet and tv service is out! This is the worst cable service I’ve ever had!
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Internet
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Daily Internet outages
I swear every single day, my Internet goes out for like 5 to 10 minutes every hour. It takes about 30 minutes talking to a live agent just to get a two dollar credit to my account. It’s driving me insane I am about to switch Internet companies. Is anyone else having this issue
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Internet
31
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Connection issues
i pay almost $150 a month for internet and it never works. My phone runs faster, calls run smoother using regular phone data and WiFi off. I’m genuinely getting frustrated. Why pay for WiFi if it never works. Cox sucks.
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Internet
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i want change fro home phone to esim
i want change from home phone to esim
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Cox Mobile
13
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