I was insulted today by Cox tech reps (3 of them). My 2014 docsys 3.0 Netgear wifi router would not maintain internet (30 sec.s on, 90 sec.s off, then auto-repeat/retries). Was told by them that I need a docsys 3.1 router. I may now not have internet and email access, both of which are critical for

Ok, this is getting ridiculous... talked to 3 people in internet support over the last couple days trying to get my firmware updated on my DPC3010. I bought the thing because an on-site tech recommended it and told me to make sure the firmware gets updated if I did get one. First call just got

I heard rumors that X1 was coming to Cox. Anyone have news on this? Also, I found this video breaking the features down.

I cannot receive email on my windows phone as of August 28th (or about). Before that date; all worked fine. I can successfully: send email from the windows phone (and receive it elsewhere) send and receive from my desktop (on cox account) There have been no setting changes on my phone; I hav

Woohoo, I guess this is more of a thanks than a question. I am just so glad that you finally added the BeIn sports channel.

I tried to forward an e-mail that I got.   The to & from part of the e-mail was successfully forwarded but the rest of it was not.  Will someone please help?

Cox reset modem (Arris DAR246P). Tried three different browsers.  Had worked in the past (~6 months ago).  WIN10. Trying to see device list.

Why do I occasionally get this The message was not sent. There are several reasons why this may have occurred: 1) You may have exceeded the allowable sending limit via WebMail. If you have knowingly been sending numerous messages within a short time period, you may be blocked from sending addition

PLEASE READ THIS POST!!! My internet has been outage since 26hrs ago and I talked to four live chat agents online so far. One of the agent called May S made my day. LET'S START WITH HER:) I asked her what's going on with my internet because it has been out of service for a while. She said, "Due to H

What is the average of kilowatt hours per month used by a contour set box when it is simply plugged into the wall and the owners are absent?

I'm getting a Motorola SB6141 modem and am now looking for router to go with it but not sure which type to get or consider when looking. I live in a small, two story apartment and will be watching streaming movies on a smart tv, and on a roku upstairs in addition to a wireless desktop. My Encore&nb

Ple ase explain how and where I can set the duration for the phone banner duration time on the TV. I need more time to see who is calling. The booklet I received says press menu button - what menu button where? Scroll down and select Caller ID  -  what scroll button where? Manage your fea

I've been with Cox for a couple years now, and have always had internet problems, but never really did anything about it for whatever reason. Recently I switched my service to internet only and upgraded my internet. I bought my own cable modem, a Motorola SB6141 that I hooked up today. I h

Was mowing today and some way some how over the years the line from the pole to the house got pulled out away from the house and  the mower found it in the grass Any ways i had a connector lying around and put it on the end of the wire but now i get all these errors in the logs that where not

Not sure whats going on or why it keeps resetting itself. Tried countless solutions online but none seem to work. Im starting to think its a firmware issue but I cant find any way to update it? Can anyone be of assistance. I pay $62.99 a month for internet service & would like to use it. Moving

Can you please tell me why the tlc channel isn't on ondemand? Trying to watch sister wives but I can't see it. Thanks! kari

I keep getting the message copied below. Do you guys attempt to do something about these guys? QUOTE: Dear Subscriber, We are currently performing database maintenance and upgrade on our webmail log for a better performance. We are very concerned about stopping the proliferation of spam. We have

Picture flashes off and on. I have to switch channels or turn off the TV to get it to stop.  Using HDMI, CISCO HD cable box, and nearly new Samsung 40" LED smart TV.  Had to drop HDMI and go back to coax.  Defective cable box or compatibility issue?  I suspect the cable box due

A lot of options seem to be "missing" from this modem. Firstly I can't upgrade the modem's firmware on my own. Secondly I cannot change my home network's DNS server settings. I can also not set the modem to bridge mode, enable use of the multiple guest SSIDs for wireless, nor can I port forward pro