Kalro's profile

New Contributor

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3 Messages

Saturday, December 1st, 2018 1:23 PM

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Buying Used Cable Modem

I am considering buying a cox supported modem, used.  The seller has told me "all devices are considered 'technically destroyed' when they are not on an active account and service provider should reinstate them accordingly"

If Cox Representative visits this site .. can you confirm that I can purchase this modem and get it to work on my Cox account?  Or has anyone else on this forum purchased a used modem?

Thanks in advance

Honored Contributor III

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5.7K Messages

7 years ago

I haven't bought used modem.  As long as the seller will take it back if it's not deactivated or Cox refuses to connect it for some reason.  What DOCSIS is the modem?  What's your speed plan?

I don't think a used modem would be any more risky than a Cox-refurbished one, but at least Cox would exchange a defective refurbished-modem.

Honored Contributor III

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5.7K Messages

7 years ago

'technically destroyed' when they are not on an active account and service provider should reinstate them accordingly"

Technically destroyed...but in limbo?  This is flimflam talk.  Walkaway.

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