New Contributor II
•
8 Messages
TV Economy
I'm trying to find out more information about the TV Economy package, like Channel lineup & cost, but, I can't seem to find it on the Cox.com site. This page https://www.cox.com/residential/tv/channel-lineup.html doesn't list Economy, it has "Starter" and "Flex Starter".
Can anyone point me to a current 2017 channel lineup for Hampton Roads, VA, as well as pricing? I don't want a contract, just base pricing.
Thanks
Andrew_Wees
Contributor III
•
809 Messages
9 years ago
https://www.cox.com/residential/tv/channel-lineup.html look at contour flex economy
https://www.cox.com/residential/pricing.html
0
0
crpeck
New Contributor II
•
8 Messages
9 years ago
Thanks, the channel lineup is great - the pricing that I get in Hampton Roads, VA has prices for starter but not Economy.
I'm pretty sure it's $35/month.
0
0
Andrew_Wees
Contributor III
•
809 Messages
9 years ago
I jjust look at our area's page no economy either price cox must want you to call so they can try and upsell
0
0
BrianM
Moderator
•
856 Messages
9 years ago
Brian
Cox Support Forum Moderator
0
0
crpeck
New Contributor II
•
8 Messages
9 years ago
You mean that it's no longer available unless you currently have it?
0
0
Becky
Moderator
•
4.3K Messages
9 years ago
Hi Crpeck,
That is correct. We introduced new packages in its place. Have you checked out Contour Flex?
0
0
crpeck
New Contributor II
•
8 Messages
9 years ago
Flex looks interesting, not sure how I can watch those channels on my TV set?
0
0
ReneeG
Former Moderator
•
980 Messages
9 years ago
With Contour Flex, you can watch up to 5 simultaneous streams of live TV in HD on your laptop, smartphone or tablet.
0
0
crpeck
New Contributor II
•
8 Messages
9 years ago
Hi ,
I'm looking for options that will work with my Tivo & Cablecard.
0
0
ColleenD
Moderator
•
1.7K Messages
9 years ago
Contour Flex also has a subscription option which includes an Advanced TV receiver or comparable equipment. Your TiVo along with a Cox CableCard and Tuning Adapter would work.
0
0
tlfromai
New Contributor
•
3 Messages
9 years ago
I can confirm that this is absolutely NOT TRUE in the FL market. I just filed an FCC complaint regarding this exact issue.
Cox is not supporting cablecards for their Contour Flex TV starter package. I can verify this as I have been trying to get this to work for over a month. The Starter channels will not tune (Error V58: Channel Not Authorized) and the tuning adapter light will not go solid (need it for the included HBO channels). I can also verify that a Cox supplied set top box is able to tune all of the Contour Flex TV channels and all HBO channels (I tried this using their DVR box). To make sure it wasn't a Tivo failure, I had them temporarily give me a "normal" cable package (i.e. non-Flex) and the Starter channels and HBO channels came in and the tuning adapter locked instantly.
Below is a copy of my complaint to the FCC.
I am currently subscribed to the Cox Contour Flex Starter + Economy package. Cox has informed me that they do not and will not support the use of Cablecards with this package (in my case one Cablecard in a Tivo Bolt). However, they will allow me to use their cable box to receive all channels in the package. I tested this using their cable box and was able to tune all Flex TV Starter and Economy channels using the Cox supplied box. The policy allowing the use of their set top box is also stated here:
About Contour Flex
From that link:
Requirements and Restrictions
To access or use Contour Flex you must have the App Only service or a Contour non-DVR receiver.
It is my understanding that if Cox is going to provide a TV package that can be tuned using their set top box, they must also support the use of Cablecards. I believe they are trying to get around these rules by calling this a streaming only package, but you can clearly use this package with a Cox supplied set top box.
0
0
Mark_K
New Contributor III
•
63 Messages
9 years ago
tlfromai,
In the Orange Country CA market, my cable card in a Tivo Bolt works great with TV Economy.
0
0
tlfromai
New Contributor
•
3 Messages
9 years ago
Not surprising. Flex TV Economy works fine on my Bolt as well. It's the Flex TV Starter channels and HBO channels that don't work on my Contour FLEX TV Starter + Economy package. There's also a difference in how TV Economy, TV Starter, Flex TV Economy, and Flex TV Starter are programmed for cablecards.
0
0
Mark_K
New Contributor III
•
63 Messages
9 years ago
What is the difference between TV Economy and Flex TV Economy?
My starter channels are also fine.
0
0
ChrisL
Former Moderator
•
7.1K Messages
9 years ago
The issue isn't so much about the cable cards as it is that the Tivo does not have our Contour software on it. As the product branding implies, this is marketed towards customers that want the Contour experience. If you prefer to use the Tivo interface we have other service offerings for that platform that could provide the channels you're looking for.
0
0