Recent Discussions
Internet Consistently goes down everyday
Basically the title of the thread, my internet goes down for hours everyday is borderline unusable for the latter half and this has been consistent for months. I've reached out dozens of times to get help from an agent nothing. It's not only mine my buddy that lives 2 doors down from me also has the same issue and has reached out same deal basically told to get bent. Tldr: Go with another company. Info: live in Vegas
1 month free!....
I have advertising paper with card attached on it, it's 1 month free,... When i registered online with my phone the customer service told me after 1 month payment you will be able to get your 1 month free, for second month I received bill payment!!!!! Whyyyy new bill for second month, where is my offer????Unplanned Internet Outages
These internet outages are out of control. I pay about $5.15/day or $0.21/hr for CONTINUOUS internet service. I should be credited for every hour that service is interrupted. This would be an actual fair transaction and help me pay for all the extra cellular data I have to use to continue to work from home during the 5+ disruptions per month. I don’t want to hear that you understand my frustration or that I should reach out for assistance. What I want is a solution to the problem and a credit on my bill.
Restart message
Several days in the last two weeks I have been met with a we seem to have a problem message with a prompt to restart. This is first thing in the morning and after it reboots it is fine for the rest of the day. I do have an older-maybe 10 yo- DVR. I’m thinking it’s time to upgrade but would welcome any suggestions.
