Connection Stability Issues
I'm having connection hiccups at certain times in the day that last 10-15 seconds. This started happening a few months ago. Before then, with the same setup this issue never occurred. A technician came out to test the router and signal strength, everything appeared okay. We both came to the conclusion that there could be a bandwidth bottleneck in my area.This is mainly noticeable using things that need constant connectivity ( VOIP calls, games, etc ) My question is, if this is the case, what steps can I take to have cox fix this? This is very unsatisfactory service as it is.
