COX + AWS VPN Client terrible pack loss
I WFH and my company is switching from a Cisco VPN Client to AWS VPN Client. My internet is amazing (230D/10U) when I am not on a VPN and works pretty good when connected to Cisco VPN. However whenever I connect to AWS VPN Client I have intermittent terrible connection times, small image/js assets (<1mb) for a webpage or email will take a minute to reach my client. In working closely with my network engineers it appears the issue is between Cox and AWS, how does the issue get resolved? I won't be able to do my job when we make the switch.
Packet Loss: Gaming and Cloud connections
Hello Cox community: Lately, I am getting significant packet loss when playing games (PUBG, Overwatch, Fortnite, etc). I've had up to 12% upload packet loss, but rarely any download packet loss. This packet loss is also causing frequent disconnections from my Amazon AWS instances, or connections to Microsoft Azure. I've replaced my modem, bypassed the router, refreshed the Windows OS and re-downloaded the software. Today I reinstalled all the drivers, and the issue persists. I've had a Cox technician in my home, who states everything looks good on my end. Has anyone else found a resolution to this issue? It is painfully annoying.