Auto-Tune to HD doesn’t work
I do not know when this tatted, but relatively recently, my contour cable has stopped auto/tuning to HD. I knew about the setting and it randomly disappeared, I was looking for it because I was trying to turn it back on because I assumed it was turned off. I searched it up and learned they renamed it to “Prefer Best Available Resolution”, I checked the setting and it had been on the whole time but it still doesn’t work. An example of this is when I use voice commands to say a channel name, and it will take me to the standard definition version instead of the high definition version (i.e. saying “TV Land” will take me to Channel 58, not Channel 1058). When it automatically went to the HD Channel variant, it used to also say “auto tuning to HD Channel” or something similar to that. Another example is when I’m trying to look at a TV show to see if it’s on currently, and if I click “watch” it takes me to the standard definition channel (i.e. If I click “watch” so I can watch Seinfeld on TBS, it shows channel 49, not 1049. One thing I also just noticed is that it says “49 TBSHDP”, which I always assumed that the HD was meant to represent “Hight Definition”, but if 49 is high definition, then what is the point of 1049? Restarting my cable doesn’t work.9.1KViews0likes11Comments
Channel changes using Cox Advanced TV
After a period of time, maybe two hours, channel automatically changes to Cox Channel 7 (we're in Arizona) when on a channel only available using Advanced service (formerly Digital service). This is annoying because we are using a premium service requiring the monthly rental of the cable box. I have called technical support, most techs answering the call don't know this happens and think that we did something. I know this is real, not imagined. Several techs do know this is how the service is programmed. It used to change to a "DOS-like message screen" saying to press any button on the remote. Why can't Cox just allow the customer to watch a channel for however long they prefer to watch the channel?4.6KViews0likes2Comments