Slower Speeds for 2 months
For the past 2 months I have been getting only HALF of what I am paying for. Was getting over 300 now getting around 150. I was even getting 360 over a year ago. I have not said anything, but it's becoming a problem when my downloads are taking several hours longer. I have the same equipment, I also noticed when I reset my router and set it up, I was getting full speed, then it goes back to half. I hate to say it, but is COX throttling my internet? I know they have access to my router. If it's something on my part I would like to fix it, but like I said nothing here has changed, just the speeds. I thought about upgrading, but why upgrade so I can pay more to get what I am supposed to get now.. It's rather aggravating when spend hundreds of dollars on routers, and modems and pay $155.00 a month and getting throttled . Please advise. Thanks...Solved2.2KViews1like6Comments
Horribly slow internet for weeks now.
It's been probably well over a month now that I've been having troubles with my internet. I'm on the gigablast plan and despite that, I still can't enjoy online gameplay almost at all. I've done everything I can to better the quality of connection but it's still so slow at the end of the day. I don't know the rules of this forum but attached is a video of just one occurrence in a game of it being atrociously slow. If anyone has any sort of solution to my problem it's welcomed. cdn.medal.tv/.../1080p-41817083.mp42KViews0likes1Comment
Anyone getting gigablast speeds in Rhode Island?
Thought I'd just put this out there, in case there's anyone else in Rhode Island having issues with their gigablast service as well. I upgraded to gigablast a couple weeks back and the most I get on a wired connection is about 350 Mbps download / 37 Mbps upload. Anyone else in little Rhody getting better speeds? Here is my setup: Cox supplied Panoramic Wifi gateway Cox supplied Cat6 cable WIRED connection on a powerful laptop with a gigabit ethernet card.338Views0likes0Comments
Slow internet speeds
I have been having intermittent slow internet speeds all week. I run the speed test and see the server switches to Los Angeles from San Diego when the speeds are slow. I've reset my modem multiple times and it is only stable for a short while before getting terrible speeds again. What is going on?576Views0likes1Comment
Slow Speeds + Terrible customer service
Internet only plan: Preferred 100 Internet Service - up to 100 Mbps download mLab speedtest: Network Latency: 84 msec round trip time Jitter: 47 msec Upload Speed: 7.16 (Acceptable) DOWNLOAD SPEED: 15.62 - UNACCEPTABLE I have tried numerous times to find a resolve for our ridiculous slow speed, yet not one proper customer service rep (oxymoron) has assisted me. The last conversation I had I was told that we're on a light plan and it was to be expected. Over $70 per month for a light plan? THIS IS RIDICULOUS. There are no gamers in the house, and only 2 young children that watch cartoon based shows. #Cox needs to pick up their game here.1KViews0likes1CommentWhy are you hacking my service?
Cox communications are thieves, they offer hacked services. They claim they offer double the speed that is a lie, the service I have is hacked by Cox communication employees. The McAfee Security is a Trojan horse that is connected to a malware/spyware server. The service I receive is hacked services. I am suppose to receive is double speed of 50 Mbps instead I receive less then 5 Mbps. Cox employees are accessing my computer putting unauthorized administrators, credentials, and passwords on my computer. They are performing daily Denial of Service attacks, fruggle attacks, drivebys and ping of death attacks on my service from Cox Abuse ip addresses 24.*.*.*. The so call Cox Abuse text message is "Multimedia messages are being sent to your device, but your device doesn't support these messages. Visit your nearest ... for new device options". I am told that Cox Abuse does not send text messages. So who is it sending the messages? The technician that came to my house a month ago claims I had a bad router, but when I put three new routers on my network, they were all hijacked by CoxCommunication Security who change the administrators name to BLAH, BLAH, changed the passwords, fixed the settings so that I could not reset the routers or gain access by remote to the routers, I was denied access to my new routers from a Cox Abuse IP address, Cox Abuse is sending text messages to my cellphone for illegal wiretaps on my cellphone service. Cox Communications always changed my password to my accounts on my computers, deleted partitions forcing me to re-install the system, delete evidence and logs from my computer with unauthorized credentials on all my system. They also hack my Cox account then claim that only the customer can change the password. Cox Communications offers cyber criminal services, I have proof that I am being cyber stalked, and cyber bullied by Cox Communications security personal or hackers employed by Cox Communications. I have proof of all the criminal activity that is preformed on my service on DVD, so deleted the information from my computers and usb's are a waste of time for the hackers. I have over 6000 pieces of evidence from the time my service was put on their trojan horse to the present. Cox claims my speed is doubled for faster internet service that is a sham, I am paying 80 dollars a month for, this fraud and malware/spyware services.Solved14KViews0likes12Comments
internet connection as slow as dial-up during the day
I have noticed that my Internet speed is really slow during the day, between 10 am and 5 pm(when I need it the most). Pages take 2-5 mins. to load, if they load at all. why is this happening? I only have 1 desktop connected to the internet.6.2KViews0likes3CommentsHORRIBLE download speeds in Van Buren Arkansas
I am getting horrible download speeds for the last few days. I have removed my router and I am going straight into theModem. I freshly installed Windows 7 ultimate and everything has beenresetmultiple times. I've got a 55ms Ping, 0.36Mbps download and a 6.24Mbps upload.. Are there any network problems that I should be aware of2.3KViews0likes2Comments
Anyone getting gigablast speeds in Rhode Island?
Thought I'd just put this out there, in case there's anyone else in Rhode Island having issues with their gigablast service as well. I upgraded to gigablast a couple weeks back and the most I get on a wired connection is about 350 Mbps download / 37 Mbps upload. Anyone else in little Rhody getting better speeds? Here is my setup: Cox supplied Panoramic Wifi gateway Cox supplied Cat6 cable WIRED connection on a powerful laptop with a gigabit ethernet card.Slow internet speeds
I have been having intermittent slow internet speeds all week. I run the speed test and see the server switches to Los Angeles from San Diego when the speeds are slow. I've reset my modem multiple times and it is only stable for a short while before getting terrible speeds again. What is going on?
