Prime Video app no longer works with Cox Contour
This only began a few days ago. Now, a show will start for a few seconds and then I get the spinning circle and then I get this error: "HDMI Connection: There's a problem with the connection to your TV. Try using a different HDMI cable. For more help, go to amazon.com/videohelp." Regular live programming and other apps all work fine, so I highly doubt that there's any issue with the connection between the Contour box and the TV and even if there were, I also doubt the Prime Video app has that level of hardware access to the Contour box to detect it. I have tried both restarting and refreshing the Contour box, but neither made a difference. I'd suspect internet connection speeds were the culprit except that everything else seems to work fine.2.3KViews0likes5Comments
TV online through site or app and data usage
I've been told by sales people and the tech people that viewing shows with the Contour app or watching tv online through thehttps://watchtv.cox.com/ website will not use my Internet data but I can not find written confirmation of this. Can you please provide written confirmation of this. The main reason I went back to TV services is because I was reaching my monthly data usage limit and I don't want to go over by streaming content through the website or the contour app. Is there an app for desktop use?2.7KViews0likes2Comments
