ContributionsMost RecentMost LikesSolutionsRe: Cox Modem Firmware CM8200 Thank you Becky! Now that you pushed the firmware, I can now at least see the downstream power levels on the modem! I will keep the appointment open. Cox Modem Firmware CM8200 Hello, I recently upgraded my modem to a CM8200 and noticed that the latest firmware should beD31CM-PEREGRINE-1.1.1.0-GA-14-NOSH but the modem is currently runningD31CM-PEREGRINE-1.0.1.0-GA-04-NOSH. I called into support to request an update push and was told I need to contact Arris. Arris say Cox needs to push out the firmware. Who is right and how do I get the firmware upgraded? Thanks! Solved