ContributionsMost RecentMost LikesSolutionsRe: I can hear them, but they can't hear me OK; I sent the email. Thanks. Re: I can hear them, but they can't hear me The phone is connected directly to the back of the modem. Is there another way it can be connected? Re: I can hear them, but they can't hear me Interesting... mine seems to be consistent since it started happening... no one can hear me from the start of a call. I can hear them, but they can't hear me Since last week, when I call someone, I can hear them, but they can't hear me. Previously, everything was working fine. Have already had 2 chat sessions and rebooted/reset the modem with no luck. Anyone else have this problem? Potential solution?