ContributionsMost RecentMost LikesSolutionsRe: Is there something wrong with the Cisco Explorer 8642HDC Firmware Mine is doing the same thing. The have replaced my DVR twice. I was told that there is going to be an update to the firmware or something with no estimated time frame of when it was going to come out. It is very frustrating to be paying for this service and not being able to use it completely.