ContributionsMost RecentMost LikesSolutionsRe: Channel changes using Cox Advanced TV Has this been fixed yet? Every time I call customer support they tell me it's not a COX issue and make me feel like I've done something wrong. Then i get the same response: reset the cable boxes, unplug them, etc., etc. Why don't ANY of the technical support operators know anything about this???? It's very irritating.