SickofSpamOB
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Cox Email Servers INFESTED with SPAM
Today I received at least 30 within a 2 hour period. I constantly go onto Webmail (another scam, w spam banner ads, thanks COX!) to mark as Spam and others or similar show right back up. ENOUGH, fix this problem or as 25+ year customer IM DONE!1KViews0likes1CommentRe: Non-stop SPAM for several weeks
Hi Becky, I can tell you I have followed these exact rules per another Cox Support post and they DO NOT WORK. Look, we pay Cox alot of money for internet that includes email service that we all know now that all of us rely on for daily life, bill payments, doctor notices, bank details and other critical daily functions. When we are INTERRUPTED CONSTANTLY all day and night with RIDICULOUS amounts of Spam it affects our entire life. Cox MUST find a PERMANENT SOLUTION and one quickly. Enough of this "we are aware of the spam problem and are working on it" You are a huge company with tremendous resources. Please, without further delay, get a team on this with TOP PRIORITY!0Views1like1CommentRe: Non-stop SPAM for several weeks
I appreciate your reply David, but you must know it's at EPIC PROPORTIONS and is worse than ever. Nothing works that tech support has advised, removing old rules and starting over, etc etc. even when I try says "an error occurred inside the server which prevented it from fulfilling the request" It's beyond an annoyance, but a total disruption for anyone that has their cox email come thru during work hours, literally dozens per hour. WHEN is your ETA on a fix? Apparently the server migration, upgrade, whatever it is, was or will be hasn't worked. Your customers are beyond fed up. Please give us a solid answer.1View2likes2CommentsRe: Non-stop SPAM for several weeks
This is getting RIDICULOUS Cox, come on. Just this morning I have been hammered by 3-5 per hour spam messages. And not matter how many times I go into Webmail to mark as Spam, a new one comes back almost identical, breaking thru. I had been told by a Supervisor you're moving to an entirely new system. When is this happening and what TOOLS are you going to give US your CUSTOMERS to stop this ridiculous volume of spam? Many of us have email on our desktop and devices all day and this interrupts our work day with incredible volumes of spam. Some of the titles alone should cause Cox to block them as spam, yet they just fly on thru, over and over. READ all your customers' complaints and DO SOMETHING PLEASE! Last suggn via Twitter support was "just unsubscribe to the emails" really? Come on, find us a solution!1View2likes10Comments