ContributionsMost RecentMost LikesSolutionsRe: Netgear CM500 has a ton of uncorrectables, Synch time outs, T3 and T4 errors. this is too funny ... I'm having the same exact issue and posted at 4am this morning ... the last tech that was here said he upgraded the call to engineering and gave me a 72 hour window and I have heard nothing back . and Im still getting packet errors like crazy along with disconnects and timeouts and its been almost a week Re: My data usage went up again. have you tried to isolate the IP thats using the data? if its coming from wifi and its not one of your devices you can block it from your network.. also have you verified that your network is secured? random bumps off internet.... 2 tech visits and still no fix. so I've gone through 3 modems ... an upgrade to gigablast.. 2 tech visits.. but before that used their app based chat assist for help.. which really all they did was try to sell me a warranty every single time and no real assistance ... and for something that isnt happening in my home ( inside wiring ) . I stream and game internet is always being used in my home the modem will get dropped from connection and have to reconnect to cox network.. first tech said it was inside wiring. he did his thing after showing up almost an hour late after his appt window, which I couldnt stay my wife was here.. i had to leave for work.. i called back for same issue within 48 hours.. second tech said there was an issue with MER from the Tap outside and it was bumped to engineering and would be resolved within 72 hours... this was a week ago. so here we are this early morning .. and I'm still getting drops in service.. Channel ID Lock Status Modulation Frequency Power SNR/MER Corrected Uncorrectables 30 Locked QAM256 957000000 Hz 1.1 dBmV 39.4 dB 6052 11880 1 Locked QAM256 783000000 Hz 2.2 dBmV 39.6 dB 10593 20987 2 Locked QAM256 789000000 Hz 1.9 dBmV 39.3 dB 7106 16645 3 Locked QAM256 795000000 Hz 2.2 dBmV 39.5 dB 7301 17060 4 Locked QAM256 801000000 Hz 2.4 dBmV 40.5 dB 7213 17302 9 Locked QAM256 831000000 Hz 1.8 dBmV 40.8 dB 8141 19915 10 Locked QAM256 837000000 Hz 2.2 dBmV 41.1 dB 7843 20039 11 Locked QAM256 843000000 Hz 2.3 dBmV 41.1 dB 8267 20834 12 Locked QAM256 849000000 Hz 2.0 dBmV 40.7 dB 8361 21339 17 Locked QAM256 879000000 Hz 1.0 dBmV 40.2 dB 10498 27463 18 Locked QAM256 885000000 Hz 0.5 dBmV 39.5 dB 12071 32447 19 Locked QAM256 891000000 Hz -0.1 dBmV 39.2 dB 12065 33234 20 Locked QAM256 897000000 Hz -0.1 dBmV 39.2 dB 12631 34617 21 Locked QAM256 903000000 Hz 0.3 dBmV 39.6 dB 12232 34068 22 Locked QAM256 909000000 Hz 0.4 dBmV 39.5 dB 12792 36069 25 Locked QAM256 927000000 Hz 1.1 dBmV 39.1 dB 12712 36021 26 Locked QAM256 933000000 Hz 1.1 dBmV 39.2 dB 12962 36105 27 Locked QAM256 939000000 Hz 0.9 dBmV 39.6 dB 13106 36428 28 Locked QAM256 945000000 Hz 1.2 dBmV 39.5 dB 12076 34623 29 Locked QAM256 951000000 Hz 1.1 dBmV 39.4 dB 12432 34348 33 Locked QAM256 345000000 Hz 0.6 dBmV 41.6 dB 0 0 34 Locked QAM256 351000000 Hz 0.8 dBmV 42.0 dB 0 0 35 Locked QAM256 357000000 Hz 0.4 dBmV 41.9 dB 0 0 36 Locked QAM256 363000000 Hz 0.0 dBmV 42.0 dB 0 0 37 Locked QAM256 369000000 Hz -0.3 dBmV 41.7 dB 0 0 38 Locked QAM256 375000000 Hz -0.6 dBmV 41.7 dB 5 0 41 Locked QAM256 393000000 Hz -0.1 dBmV 41.6 dB 14 0 42 Locked QAM256 399000000 Hz 0.3 dBmV 41.9 dB 0 0 43 Locked QAM256 405000000 Hz 0.3 dBmV 41.8 dB 58 0 44 Locked QAM256 411000000 Hz 0.7 dBmV 41.8 dB 24 0 45 Locked QAM256 417000000 Hz 0.5 dBmV 41.6 dB 64 0 46 Locked QAM256 423000000 Hz 0.4 dBmV 41.7 dB 83 0 159 Locked Other 288000000 Hz 4.4 dBmV 42.8 dB 33353344 0 I've been refreshing my modem by power cycling it .. to see how fast the errors show up to see if issues have been corrected.. anyone else getting this issue with their service.