pianoman
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Re: Post Ida Daily Internet Disconnects but No TV Interruption
Very similar issues here in the New Orleans (Metairie) area - TV works uninterrupted, but our upload speeds drop to zero intermittently. I am certain that Cox is aware that there are large outstanding issues, but the current "fix" seems to be to send a tech out. My supposition is that they have jammed too many people onto the same node after the hurricane to restore some semblance of service. Our service can work fine for a while with normal speeds, but the declines are almost always around times when you would expect heavy usage (after work, evening, first thing in the morning).0Views0likes1CommentRe: Cox services
Just curious - are you in Metairie, LA? I have been having similar issues since service was restored after Hurricane Ida. Upload speeds periodically drop to nearly 0. I have checked the modem, and the levels (upstream and downstream) as well as the SNR always look good.1View0likes0CommentsRe: Cox services
Just curious - are you in Metairie, LA? I have been having similar issues since service was restored after Hurricane Ida. Upload speeds periodically drop to nearly 0. I have checked the modem, and the levels (upstream and downstream) as well as the SNR always look good.1View0likes3CommentsRe: URGENT: Still having email issues? Post your email status here! Refer Cox Support to this thread.
I am having this same exact issue since 4/24 (CXDNS error due to no reverse DNS). This worked up until 4/24. Many external IP addresses do not have reverse DNS entries. Shame on Cox for the lack of notice of these changes AND the lack of response.2Views0likes1Comment- 8Views1like6Comments
IMAP hosted at Rackspace?
I've posted before in the forum about the recent problems with IMAP service. At one point, the IMAP servers had been moved to Rackspace. Then they were back at Cox addresses. This morning, I had the dreaded username/password popup in Outlook. On a hunch, I decided to check the current IP address for imap.cox.net, which is 146.20.147.247. That address is at Rackspace. Cox - what is going on with IMAP? And don't you think you should let your customers know that you've moved their email off of Cox servers?1.6KViews0likes2Comments