ContributionsMost RecentMost LikesSolutionsRe: outlook will not send to cox servers Just got off the phone with Cox. Yes they know that outlook doesn't work after the latest change. No they will not help me get my Outlook 2007 back on line without signing up for extra service package of $3 a month. Not happy with COX. Looking at other options. Lost email access to secondary Cox email account For months now I cannot send an send an email message from the primary email account to the secondary email account. Nor can I send one from the secondary to the secondary. The email address is established in my contacts but when I type it into the mail address I am not prompted nor is it recognized. All on Cox. sometimes it tells me that the user is unknown. I have done updates of all software, rebooted endlessly, scoured the internet for a clue. Nothing that worked. Is it a Cox update flaw/? Do I have to delete the secondary account and start over? Not being a real computer guy this mysterious and frustrating.