nolagardener
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Signal Level Check
Hi, Can someone please check the signal levels on my modem? I rarely achieve anywhere near the advertised download speeds for my subscribed internet package. The internet also drops out intermittently. Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Corrected Uncorrectables 1 Locked QAM256 30 855000000 Hz -8.1 dBmV 39.4 dB 190 744 2 Locked QAM256 25 825000000 Hz -10.1 dBmV 37.9 dB 116 448 3 Locked QAM256 26 831000000 Hz -9.4 dBmV 38.6 dB 157 486 4 Locked QAM256 27 837000000 Hz -8.6 dBmV 39.1 dB 163 441 5 Locked QAM256 28 843000000 Hz -7.9 dBmV 38.2 dB 144 585 6 Locked QAM256 29 849000000 Hz -7.6 dBmV 39.9 dB 167 551 7 Locked QAM256 31 861000000 Hz -7.8 dBmV 39.5 dB 172 757 8 Locked QAM256 32 867000000 Hz -8.0 dBmV 39.4 dB 165 775 Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 3 5120 Ksym/sec 23885000 Hz 45.7 dBmV 2 Locked ATDMA 1 5120 Ksym/sec 36685000 Hz 48.3 dBmV 3 Locked ATDMA 2 5120 Ksym/sec 30285000 Hz 47.8 dBmV 4 Locked ATDMA 4 2560 Ksym/sec 19085000 Hz 44.8 dBmV I have a modem / router combo - Arris SBG6782-AC. Thanks in advance for your assistance.5.8KViews0likes0CommentsTivo Tuning Adapter Issue
Is anyone in the Greater New Orleans Area experiencing issues with the tuning adapters connected to their Tivo dvrs? Since yesterday morning, my adapter has been blinking yellow. After rebooting the adapter, then the Tivo, I contacted Cox technical support, where an agent informed me there was a massive outage in the area that has since been cleared. The agent sent reboot signals to the adapter, but was unsuccessful in bringing it back online. The agent suggested sending a technician to the house, but I advised him my son, who lives about a half mile away, is experiencing the same issue with the tuning adapter connected to his Tivo dvr. Are these issues still related to this massive outage? Thanks in advance for your assistance.1.4KViews0likes2CommentsRe: On Demand Disappeared from Tivo Roamio
Good evening, I tried the steps listed in the Tivo Support Forum you mentioned and the Cox On Demand launch point did reappear! However, I have not been able to successfully open the app on my Roamio; whenever I click on the launch point, I receive a V301 - App Currently Unavailable - message. I tried rebooting the box several times and forcing several successful connections to the Tivo Service over the past few days, but the message / issue persists. Is there anything else I can try to get the app to open? All other applications work fine - Netflix, Youtube, Hulu, etc. Thanks again for your help.0Views0likes0CommentsRe: On Demand Disappeared from Tivo Roamio
No, unfortunately those steps didn't make the Cox On Demand launch point reappear. I called the cable card support line and was informed this is related to a known issue with On Demand for Tivo that is currently being worked-on. Before I hung up, the rep confirmed my cable card still was still provisioned with the correct codes.0Views0likes0Comments