NicholeC
Moderator
Joined 10 years ago
User Profile
User Widgets
Contributions
Re: Rejected
The purpose of the forum is for customers to troubleshoot with one another. We moderate responses or posts that do not fit the community forums guidelines. I'm sorry you've had a frustrating experience in getting your service issues addressed. We are happy to assist with the troubles you've reported. Please feel free to reply back to us via email, or message us on Facebook. Thank you.15Views0likes0CommentsRe: Cox email transition - has anyone completed the transition to Yahoo
Hi RickS1, Not all email addresses will move at the same time. You should get a notification when it's ready to move, but you can also just log directly into myemail.cox.net. If you have your webmail inbox, you're still with us for the time being. If you login and you get a page about the Yahoo transition, it's time to complete the transfer. A link to the Yahoo sign in will be available at that time.280Views0likes0CommentsRe: Cannot Send Mail
Hi John2222, I apologize, I've been searching, but I'm not seeing an email from you. Can you try again, if you still need assistance? Can you further explain your question? If there is an issue on the server and it's timing out, I'm not sure any settings would change the amount of time it takes to restore. I may be misunderstanding the issue, I apologize.93Views0likes1CommentRe: Planned outage…scam?
Hello, We do tend to leave doorhangers when the project is just about to start. Emails are usually sent in advance as well. I apologize that you did not receive one. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. Since you have a question pertaining to your address, I recommend emailing us at cox.help@cox.com, or messaging us on Twitter or Facebook so we can investigate further. Please include your name, address, and a link or reference to this post. Thank you.23Views0likes0CommentsRe: Internet
I regret to hear you've been experiencing an outage. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com. Thank you.23Views0likes0CommentsRe: Internet
I'm sorry to hear you've been impacted by an outage. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com. Thank you.21Views0likes0CommentsRe: Three weeks of daily outages in N Phoenix
Hello, The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com. Thank you.23Views0likes0Comments