ContributionsMost RecentMost LikesSolutionsI ordered "Cox Internet Essential 30" which was $39.99 but they somehow changed it to Ultimate and charged $79.99 which I haven't requested. I ordered "Cox Internet Essential 30" which was $39.99 but they somehow change it to Internet Ultimate and charged $79.99 which I haven't requested. The order number detailed view showed"Cox Internet Essential 30" which matched the order number Cox told me. But the status showed "Cancelled", which I haven't requested. Cox changed the service plan without my consent. Why did they cancel it and are they trying to sell what I don't want and simply charge more? Update: After I reviewed my Order Confirmation that I saved showed that actually they didn't reflect DISCOUNTS "Internet Essential 30 discount" which was $34.00.