ContributionsMost RecentMost LikesSolutionsRe: Packet loss No I have not scheduled anything. I tried showing some additional pathpings where there is 0 packet loss at hop 0 with 100% packet loss farther down the line but apparently that was considered spamming or abuse. I have plenty more if you want to see them. Re: Packet loss No I have not scheduled a service call. I am more concerned about the 100% packet losses C:\Users\jaspe>pathping cox.net Tracing route to cox.net [45.60.106.167] over a maximum of 30 hops: 0 DESKTOP-U78SEJO [192.168.0.2] 1 10.33.40.1 2 100.127.77.10 3 100.120.100.40 4 chgobprj01-ae0.0.rd.ch.cox.net [68.1.4.42] 5 bx4-chicagodt_tengige0-13-0-0 [184.150.181.134] 6 tcore4-chicagocp_bundle-ether1.net.bell.ca [64.230.79.74] 7 tcore4-toronto47_hundredgige1-2-0-0.net.bell.ca [64.230.79.158] 8 tcore4-vancouver_hundredgige0-9-0-0.net.bell.ca [64.230.79.71] 9 dis17-vancouver_7-0-0.net.bell.ca [64.230.123.251] 10 67.69.211.102 11 45.60.106.167 Computing statistics for 275 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 DESKTOP-U78SEJO [192.168.0.2] 1/ 100 = 1% | 1 8ms 1/ 100 = 1% 0/ 100 = 0% 10.33.40.1 0/ 100 = 0% | 2 9ms 1/ 100 = 1% 0/ 100 = 0% 100.127.77.10 0/ 100 = 0% | 3 12ms 1/ 100 = 1% 0/ 100 = 0% 100.120.100.40 0/ 100 = 0% | 4 57ms 1/ 100 = 1% 0/ 100 = 0% chgobprj01-ae0.0.rd.ch.cox.net [68.1.4.42] 0/ 100 = 0% | 5 57ms 1/ 100 = 1% 0/ 100 = 0% bx4-chicagodt_tengige0-13-0-0 [184.150.181.134] 0/ 100 = 0% | 6 --- 100/ 100 =100% 99/ 100 = 99% tcore4-chicagocp_bundle-ether1.net.bell.ca [64.230.79.74] 0/ 100 = 0% | 7 --- 100/ 100 =100% 99/ 100 = 99% tcore4-toronto47_hundredgige1-2-0-0.net.bell.ca [64.230.79.158] 0/ 100 = 0% | 8 --- 100/ 100 =100% 99/ 100 = 99% tcore4-vancouver_hundredgige0-9-0-0.net.bell.ca [64.230.79.71] 0/ 100 = 0% | 9 --- 100/ 100 =100% 99/ 100 = 99% dis17-vancouver_7-0-0.net.bell.ca [64.230.123.251] 0/ 100 = 0% | 10 115ms 2/ 100 = 2% 1/ 100 = 1% 67.69.211.102 0/ 100 = 0% | 11 116ms 1/ 100 = 1% 0/ 100 = 0% 45.60.106.167 Trace complete. Microsoft Windows [Version 10.0.17134.228] (c) 2018 Microsoft Corporation. All rights reserved. C:\Users\XXXXX>pathping 137.221.105.2 Tracing route to 137.221.105.2 over a maximum of 30 hops 0 DESKTOP-U78SEJO [192.168.0.2] 1 10.33.40.1 2 100.127.77.10 3 100.120.100.40 4 68.1.4.252 5 70.191.61.10 6 ae1-br01-eqla1.as57976.net [137.221.68.33] 7 et-0-0-2-br01-swlv10.as57976.net [137.221.65.69] 8 et-0-0-31-pe02-swlv10.as57976.net [137.221.83.69] 9 las-swlv10-ia-bons-04.as57976.net [137.221.66.23] 10 137.221.105.2 Computing statistics for 250 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 DESKTOP-U78SEJO [192.168.0.2] 0/ 100 = 0% | 1 8ms 0/ 100 = 0% 0/ 100 = 0% 10.33.40.1 0/ 100 = 0% | 2 9ms 0/ 100 = 0% 0/ 100 = 0% 100.127.77.10 0/ 100 = 0% | 3 11ms 0/ 100 = 0% 0/ 100 = 0% 100.120.100.40 0/ 100 = 0% | 4 24ms 0/ 100 = 0% 0/ 100 = 0% 68.1.4.252 0/ 100 = 0% | 5 --- 100/ 100 =100% 100/ 100 =100% 70.191.61.10 0/ 100 = 0% | 6 24ms 0/ 100 = 0% 0/ 100 = 0% ae1-br01-eqla1.as57976.net [137.221.68.33] 0/ 100 = 0% | 7 30ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-2-br01-swlv10.as57976.net [137.221.65.69] 0/ 100 = 0% | 8 27ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-31-pe02-swlv10.as57976.net [137.221.83.69] 0/ 100 = 0% | 9 --- 100/ 100 =100% 100/ 100 =100% las-swlv10-ia-bons-04.as57976.net [137.221.66.23] 0/ 100 = 0% | 10 27ms 0/ 100 = 0% 0/ 100 = 0% 137.221.105.2 Trace complete. ---------------------------------------------------------------------------------------------- C:\Users\XXXXX>pathping 24.105.129 -q 10 Tracing route to 24.105.0.129 over a maximum of 30 hops 0 DESKTOP-U78SEJO [192.168.0.2] 1 10.33.40.1 2 100.127.77.8 3 100.120.100.36 4 68.1.4.252 5 70.191.61.10 6 ae1-br01-eqla1.as57976.net [137.221.68.33] 7 be1-pe02-eqla1.as57976.net [137.221.68.69] 8 lax-eqla1-ia-bons-03.as57976.net [137.221.66.5] 9 24.105.30.147 10 * * * Computing statistics for 22 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 DESKTOP-U78SEJO [192.168.0.2] 0/ 10 = 0% | 1 8ms 0/ 10 = 0% 0/ 10 = 0% 10.33.40.1 0/ 10 = 0% | 2 8ms 0/ 10 = 0% 0/ 10 = 0% 100.127.77.8 0/ 10 = 0% | 3 13ms 0/ 10 = 0% 0/ 10 = 0% 100.120.100.36 0/ 10 = 0% | 4 24ms 0/ 10 = 0% 0/ 10 = 0% 68.1.4.252 0/ 10 = 0% | 5 --- 10/ 10 =100% 10/ 10 =100% 70.191.61.10 0/ 10 = 0% | 6 22ms 0/ 10 = 0% 0/ 10 = 0% ae1-br01-eqla1.as57976.net [137.221.68.33] 0/ 10 = 0% | 7 23ms 0/ 10 = 0% 0/ 10 = 0% be1-pe02-eqla1.as57976.net [137.221.68.69] 10/ 10 =100% | 8 --- 10/ 10 =100% 0/ 10 = 0% lax-eqla1-ia-bons-03.as57976.net [137.221.66.5] 0/ 10 = 0% | 9 --- 10/ 10 =100% 0/ 10 = 0% 24.105.30.147 Trace complete. ---------------------------------------------------------------------------------------------- C:\Users\XXXXX>pathping 24.105.129 -q 150 Tracing route to 24.105.0.129 over a maximum of 30 hops 0 DESKTOP-U78SEJO [192.168.0.2] 1 10.33.40.1 2 100.127.77.8 3 100.120.100.36 4 68.1.4.252 5 70.191.61.10 6 ae1-br01-eqla1.as57976.net [137.221.68.33] 7 be1-pe02-eqla1.as57976.net [137.221.68.69] 8 lax-eqla1-ia-bons-03.as57976.net [137.221.66.5] 9 24.105.30.147 10 * * * Computing statistics for 337 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 DESKTOP-U78SEJO [192.168.0.2] 0/ 150 = 0% | 1 7ms 0/ 150 = 0% 0/ 150 = 0% 10.33.40.1 0/ 150 = 0% | 2 8ms 0/ 150 = 0% 0/ 150 = 0% 100.127.77.8 0/ 150 = 0% | 3 13ms 0/ 150 = 0% 0/ 150 = 0% 100.120.100.36 0/ 150 = 0% | 4 25ms 0/ 150 = 0% 0/ 150 = 0% 68.1.4.252 0/ 150 = 0% | 5 --- 150/ 150 =100% 150/ 150 =100% 70.191.61.10 0/ 150 = 0% | 6 23ms 0/ 150 = 0% 0/ 150 = 0% ae1-br01-eqla1.as57976.net [137.221.68.33] 0/ 150 = 0% | 7 23ms 0/ 150 = 0% 0/ 150 = 0% be1-pe02-eqla1.as57976.net [137.221.68.69] 150/ 150 =100% | 8 --- 150/ 150 =100% 0/ 150 = 0% lax-eqla1-ia-bons-03.as57976.net [137.221.66.5] 0/ 150 = 0% | 9 --- 150/ 150 =100% 0/ 150 = 0% 24.105.30.147 Trace complete. ------------------------------------------------------------------------------------------------ Microsoft Windows [Version 10.0.17134.228] (c) 2018 Microsoft Corporation. All rights reserved. C:\Users\XXXXX>pathping 137.221.105.2 Tracing route to 137.221.105.2 over a maximum of 30 hops 0 DESKTOP-U78SEJO [192.168.0.2] 1 10.33.40.1 2 100.127.77.10 3 100.120.100.40 4 68.1.4.252 5 70.191.61.10 6 ae1-br01-eqla1.as57976.net [137.221.68.33] 7 et-0-0-2-br01-swlv10.as57976.net [137.221.65.69] 8 et-0-0-31-pe02-swlv10.as57976.net [137.221.83.69] 9 las-swlv10-ia-bons-04.as57976.net [137.221.66.23] 10 137.221.105.2 Computing statistics for 250 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 DESKTOP-U78SEJO [192.168.0.2] 2/ 100 = 2% | 1 7ms 2/ 100 = 2% 0/ 100 = 0% 10.33.40.1 0/ 100 = 0% | 2 8ms 2/ 100 = 2% 0/ 100 = 0% 100.127.77.10 0/ 100 = 0% | 3 11ms 2/ 100 = 2% 0/ 100 = 0% 100.120.100.40 0/ 100 = 0% | 4 24ms 2/ 100 = 2% 0/ 100 = 0% 68.1.4.252 0/ 100 = 0% | 5 --- 100/ 100 =100% 98/ 100 = 98% 70.191.61.10 0/ 100 = 0% | 6 25ms 2/ 100 = 2% 0/ 100 = 0% ae1-br01-eqla1.as57976.net [137.221.68.33] 1/ 100 = 1% | 7 30ms 3/ 100 = 3% 0/ 100 = 0% et-0-0-2-br01-swlv10.as57976.net [137.221.65.69] 1/ 100 = 1% | 8 26ms 4/ 100 = 4% 0/ 100 = 0% et-0-0-31-pe02-swlv10.as57976.net [137.221.83.69] 0/ 100 = 0% | 9 --- 100/ 100 =100% 96/ 100 = 96% las-swlv10-ia-bons-04.as57976.net [137.221.66.23] 0/ 100 = 0% | 10 27ms 4/ 100 = 4% 0/ 100 = 0% 137.221.105.2 Trace complete. ---------------------------------------------------------------------------------------------- C:\Users\XXXXX>pathping 24.105.62.129 Tracing route to 24.105.62.129 over a maximum of 30 hops 0 DESKTOP-U78SEJO [192.168.0.2] 1 10.33.40.1 2 100.127.77.10 3 100.120.100.40 4 68.1.4.252 5 70.191.61.10 6 ae1-br02-eqla1.as57976.net [137.221.68.35] 7 et-0-0-3-br02-eqch2.as57976.net [137.221.65.5] 8 be2-pe01-eqch2.as57976.net [137.221.69.71] 9 chi-eqch2-ia-bons-02.as57976.net [137.221.66.11] 10 24.105.62.129 Computing statistics for 250 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 DESKTOP-U78SEJO [192.168.0.2] 2/ 100 = 2% | 1 7ms 4/ 100 = 4% 2/ 100 = 2% 10.33.40.1 0/ 100 = 0% | 2 9ms 3/ 100 = 3% 1/ 100 = 1% 100.127.77.10 0/ 100 = 0% | 3 11ms 3/ 100 = 3% 1/ 100 = 1% 100.120.100.40 0/ 100 = 0% | 4 24ms 2/ 100 = 2% 0/ 100 = 0% 68.1.4.252 0/ 100 = 0% | 5 --- 100/ 100 =100% 98/ 100 = 98% 70.191.61.10 0/ 100 = 0% | 6 28ms 2/ 100 = 2% 0/ 100 = 0% ae1-br02-eqla1.as57976.net [137.221.68.35] 0/ 100 = 0% | 7 65ms 2/ 100 = 2% 0/ 100 = 0% et-0-0-3-br02-eqch2.as57976.net [137.221.65.5] 1/ 100 = 1% | 8 72ms 3/ 100 = 3% 0/ 100 = 0% be2-pe01-eqch2.as57976.net [137.221.69.71] 1/ 100 = 1% | 9 --- 100/ 100 =100% 96/ 100 = 96% chi-eqch2-ia-bons-02.as57976.net [137.221.66.11] 0/ 100 = 0% | 10 80ms 4/ 100 = 4% 0/ 100 = 0% 24.105.62.129 Trace complete. I also have a lot more if you want them. Packet loss Hello, I have recently been noticing some screen freezing while watching youtube vidios or playing online games. The video or game would freeze for a couple of seconds then all of a sudden catch up (for lack of a better term). I have checked my computer out and run diagnostics on it and performed modem tests (I have no router) and found the computer and modem in good shape. I have ran multiple traceroutes and pathpings and consistently find packet losses along the path such as the ones below which are not the worst I have seen in my testing for the last few weeks. If you need more let me know. There is nothing I know of that I can do to fix this since all the packet losses happen away from my computer and modem. If there is more information needed or if I need to contact anyone please let me know. Microsoft Windows [Version 10.0.17134.228] (c) 2018 Microsoft Corporation. All rights reserved. C:\Users\XXXXX>pathping google.com Tracing route to google.com [172.217.4.174] over a maximum of 30 hops: 0 DESKTOP-U78SEJO [192.168.0.2] 1 10.33.40.1 2 100.127.77.8 3 100.120.100.36 4 68.1.4.252 5 72.215.224.173 6 * * * Computing statistics for 125 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 DESKTOP-U78SEJO [192.168.0.2] 3/ 100 = 3% | 1 8ms 3/ 100 = 3% 0/ 100 = 0% 10.33.40.1 0/ 100 = 0% | 2 9ms 3/ 100 = 3% 0/ 100 = 0% 100.127.77.8 0/ 100 = 0% | 3 15ms 3/ 100 = 3% 0/ 100 = 0% 100.120.100.36 97/ 100 = 97% | 4 --- 100/ 100 =100% 0/ 100 = 0% 68.1.4.252 0/ 100 = 0% | 5 --- 100/ 100 =100% 0/ 100 = 0% 72.215.224.173 Trace complete. C:\Users\XXXXX>pathping google.com Tracing route to google.com [172.217.5.78] over a maximum of 30 hops: 0 DESKTOP-U78SEJO [192.168.0.2] 1 10.33.40.1 2 100.127.77.10 3 100.120.100.40 4 langbprj02-ae1.0.rd.la.cox.net [68.1.1.14] 5 72.14.196.240 6 108.170.247.193 7 108.170.237.113 8 lax17s15-in-f14.1e100.net [172.217.5.78] Computing statistics for 200 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 DESKTOP-U78SEJO [192.168.0.2] 0/ 100 = 0% | 1 9ms 0/ 100 = 0% 0/ 100 = 0% 10.33.40.1 0/ 100 = 0% | 2 9ms 0/ 100 = 0% 0/ 100 = 0% 100.127.77.10 0/ 100 = 0% | 3 13ms 0/ 100 = 0% 0/ 100 = 0% 100.120.100.40 0/ 100 = 0% | 4 24ms 0/ 100 = 0% 0/ 100 = 0% langbprj02-ae1.0.rd.la.cox.net [68.1.1.14] 6/ 100 = 6% | 5 --- 100/ 100 =100% 94/ 100 = 94% 72.14.196.240 0/ 100 = 0% | 6 39ms 6/ 100 = 6% 0/ 100 = 0% 108.170.247.193 0/ 100 = 0% | 7 --- 100/ 100 =100% 94/ 100 = 94% 108.170.237.113 0/ 100 = 0% | 8 39ms 6/ 100 = 6% 0/ 100 = 0% lax17s15-in-f14.1e100.net [172.217.5.78] Trace complete.